Job Description:

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Administrative Support Specialist is responsible for assisting with the data entry and data conversion of existing client record data. This position is responsible for manually inputting data from paper or electronic records into a standardized database and digital filling system. This position will maintain data integrity, compile employer information, and maintain the portions of the database necessary to track program data. The Administrative Support Specialist will provide administrative and program management support to Adult Workforce Programming Department as per contractually required.

Essential duties include, but are not limited to:

• Process and complete required data entry in the approved system of record (CWDS) from referral to termination including activity changes, placement reports etc. as required.


• Follow security and confidentiality processes and procedures including collection, storage, transfer of data, and encryption of data as needed.


• Receive and schedule direct/reverse referrals for weekly program orientations.


• Maintain adequate filing system for enrolled and terminated client files.


• Assist in the quality assurance as applicable to Adult Workforce Programming operations, including specific concentration on Bureau of Employment Programs (BEP).

Travel Required: Yes, some local travel may be required.

External Hiring Range: $17.40 – 18.10/hour

Schedule: Monday through Friday (8:00 a.m. – 4:00 p.m.) schedule can vary depending on department needs.

QUALIFICATIONS:

•  High school diploma or equivalent AND 2 years of experience with data entry into and extraction of data from multiple
  databases; database maintenance.

Required Experience: must be related to data entry, Microsoft Office, or Google Applications required.

Preferred Experience: must be in related to with working diverse populations or human services programs preferred.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Human Services

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