Indiana University Southeast is proud to provide a personalized, affordable, and life-changing educational experience in a high-quality academic environment where diversity, inclusiveness, scholarship, and culture are valued and promoted. At IU Southeast, we combine the amenities of a world-class research university with a local, community-based campus. A campus where students know their professors by name and get 1-on-1 instruction.
Our institution's success lies in the collective efforts of these esteemed groups and individuals who shape our academic vision and guide our students toward a brighter future. We celebrate the transformative impact of our university on our students and our community as we foster an environment where knowledge thrives, and ambitions soar. Together, we create tomorrow's leaders, today. For more information, visit our website.
Are you someone who is highly organized, likes variety and loves using their customer focus when interacting with people? We are looking for our next team member to join our IU Southeast Chancellor's office in this highly visible, operational role. If you anticipate the needs of others and enjoy a fast-paced day while supporting executive level needs and bring a positive vibe, this role is for you!
Job Summary
Department Specific Responsibilities
Serves as primary liaison between the Chancellor's Office and all internal and external constituents, evaluating priorities, managing projects/processes, coordinating/managing schedules; arranging meetings, assessing and responding to needs, preparing and maintaining highly sensitive and confidential information and documents.
Using exceptional organizational skills, directly supports the Chancellor with campus specific needs while balancing IU system wide requests. Provides direct, comprehensive and complex administrative support to the Chancellor.
Handles highly sensitive and confidential correspondence and reports,
Monitors demands on executives' time,
Helps determine level of priority of issues,
May answer routine questions on their behalf,
Assist and makes referrals as necessary to appropriate resource, and
Problem solves as much as possible.
Answers and screens all incoming calls, and discerning course of action for sensitive and confidential inquiries.
Prepares materials needed for executives in advance to ensure their proper preparation for meetings.
Compiles, formats, edits, and prepares various presentations and reports giving considerable attention to detail and timeliness.
Drafts documents and correspondence to a wide range of individuals and organizations for the Chancellor's signature/approval.
Responds to inquiries.
Prioritizes activities; sorts, reviews and directs incoming correspondence.
Establishes and maintains appropriate files and filing systems, assuring accuracy, completeness and availability of office records, files, resource data and various reports.
General Responsibilities
Exercises diplomacy, tact and judgment in interacting with a wide range of constituents both internal and external to the university. Demonstrate appropriate discretion and judgment to ensure applicable private/proprietary university information, data, transactions and correspondences maintain confidentiality.
Manages dynamic and complex calendar, which requires a deep understanding of area's key priorities to ensure Executive is spending time in most effective and impactful way. Ensures conflicting meetings are resolved in a timely way.
Handles matters of significance on behalf of the Executive.
Drafts, prioritizes and handles more complex communications including briefings.
Researches and handles special projects which may include working with the Board of Trustees.
Coordinates workflows and time management.
May have responsibility for department budget serving as account manager or developing and overseeing the budget.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Bachelor's degree
WORK EXPERIENCE
Required
3 years providing support handling multiple priorities to a high level executive
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Attention to details with the ability to meet tight deadlines
Ability to maintain and work with highly confidential information
Preferred
Exceptionally professional verbal and written communication skills to explain complex issues and problem solve
Ability to interact with a wide variety of individuals and respond to their questions and needs
Professional level computer skills which are transferrable to university systems
Ability to manage projects with minimal direction
Ability to gather information and apply it to multiple situations
Ability to identify process and service improvements and implement
Knowledge of various university and school policies and ability to interpret and implement
Problem-solving and analytical skills
Ability to work independently and think conceptually, with a keen attention to detail
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
Employer sponsorship is not available for this position.
Work Location
IU Southeast Campus
New Albany, Indiana
Advertised Salary
$50,000 - $55,000 annually
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: General Administration
Job Family: Administrative Support
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
