This job listing has expired and the position may no longer be open for hire.

Senior Manager, Technology Operations at Walmart

Posted in Other 30+ days ago.

Location: Andover, Massachusetts





Job Description:

What you'll do at




What you'll do...




Position: Senior Manager, Technology Operations



Location: 165 Dascomb Road, Andover, MA 01810



Duties: Collect inputs and specifications from the engineering team for engineering equipment. Interview production and engineering personnel and read other forms of publications, such as engineering specification documents or journals, to familiarize oneself with production technologies and methods. Analyze engineering drawings, specifications, CAD models, and bills of material to create various technical documents. Attend project review meetings with Product Development Teams. Proactively solicit information from subject matter experts to establish technical specifications and to determine subject material to be developed for publication. Create training curriculums, and templates. Draft, revise, publish, and maintain product documentation, including operator manuals, installation and service manuals, service procedures, manufacturing instructions, and training guidelines. Edit technical publications using authoring and illustration tools such as Adobe Technical Communication Suite, Help & Manual, Microsoft Word, and SharePoint. Edit, standardize, or make changes to training materials prepared by others. Perform quality checks of Technical Publications. Manage schedules for delivering product documentation. Release technical publications with best change control practices. Manage the organization's learning management system. Manage Technical Documentation projects. Perform online hosting and maintenance tasks for the technical documentation portal. Use product life cycle management tools for effective change management. Contribute to process improvement and quality assurance practices. Supervise twelve (12) employees (7 Analyst(s) II, Technology Operations, 1 Analyst III, Technology Operations, and 4 Senior Technology Operations).



Minimum education and experience required: Bachelor's degree or the equivalent in Computer Science, Engineering (Any), Business, Information Systems, Project/Program Management, Information Technology, Finance, Management (any), or related area and 5 years of experience in project management, program management, program operations, or related area; OR Master's degree or the equivalent in Computer Science, Engineering (Any), Business, Information Systems, Project/Program Management, Information Technology, Finance, Management (any), or related area and 3 years of experience in project management, program management, program operations, or related area.



Skills required: Experience creating technical documentation and training content. Experience collecting inputs and specifications from Subject Matter Experts. Experience researching and analyzing engineering literature to extract relevant information for the end user. Experience executing technical writing to convey complex technical information in simple terminology. Experience using CAD software to analyze engineering models and bills of material. Experience creating technical publications using single sourcing software, including the Adobe Technical Communication suite. Experience creating training materials using Articulate Storyline e-learning software. Experience creating technical illustrations using graphics editing software, including Adobe Photoshop. Experience with Learning Management System administration and management. Experience hosting online documentation using web development skills. Experience with project management. Experience proofreading and executing quality checks of technical documentation to ensure the quality of deliverables. Experience using product life cycle management tools for change management. Experience leading a team of technical writers and technical illustrators. Employer will accept any amount of experience with the required skills.



Wal-Mart is an Equal Opportunity Employer.


#LI-DNi #LI-DNP



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



All the benefits you need for you and your family


  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth


Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



Frequently asked questions



  • On average, how long does it take to fill out an application?



    It depends on the role you are applying to. We do our best to keep the application process to approximately 15-20 minutes, plus an additional 20-30 minutes if an assessment is required. Further applications are faster as our system saves your data. Not all roles require an assessment and certain roles may require additional assessments.




  • Can I change my application after submitting?



    No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.




  • How do you protect my personal information?



    Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.




  • What are the recommended Internet Browsers for applying for open roles?



    We recommend Google Chrome 12+ for the best user experience. However, the following browsers may also be used:

    • Firefox 115+

    • Microsoft Edge 44+

    • Safari 5.0+





More jobs in Andover, Massachusetts


Schneider Electric USA, Inc

Schneider Electric USA, Inc

Schneider Electric USA, Inc
More jobs in Other


Tradebe

Tradebe

Tradebe