This job listing has expired and the position may no longer be open for hire.

Unit Coordinator- Operating Room (Part Time) at Nicklaus Children's Health System

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time
Location: Miami, Florida





Job Description:

Job Summary



Welcomes patients and families and performs general computer, receptionist, and clerical duties in a Nursing unit. Provides excellent customer service, supports the nursing leaders and staff.  Assist patients and families. Works under the supervision of the RN Charge Nurse/Clinical Coordinator. Supports and upholds the Patients' Bill of rights.
 


Job Specific Duties



  • Promptly answers patient calls, transfers calls, and obtains information to effectively resolve an issue or request. 

  • Greets and welcomes patients, families, parents, and visitors to the nursing unit. Provides administrative support and assists the medical and clinical teams with requests and tasks.  

  • Makes sure every guest experience is positive and lasting. Provides the guest with a “Welcome Packet” and assists the clinical team to support the guests to become oriented to their patient care area and their room. 

  • Identifies and assesses guests’ needs when appropriate.  

  • Maintains the nursing station organized. 

  • Maintains an appropriate inventory and orders supplies when needed. 

  • Maintains non-electronic patient medical records for code blue and trauma documentation.  

  • Scans consents and calls all consults.  

  • Requests and follows up on servicing of non-functioning equipment. 

  • Responsible for ensuring all mobile computers are charged and functioning every night. 

  • Maintains accuracy of patient placement and nursing assignments in electronic applications and unit spreadsheets. 

Minimum Job Requirements



  • 1-3 years of clerical or customer service experience


Knowledge, Skills, and Abilities



  • High school education or equivalent preferred.

  • Fluent in Spanish preferred.

  • Graduate of a Unit Secretarial course or medical terminology course preferred.

  • Previous experience as a Secretary or Administrative Assistant preferred.

  • Previous healthcare experience preferred.

  • Ability to manage multiple priorities.

  • Strong time management skills.

  • Effective verbal and written communication.

  • Strong customer service skills.

  • Computer literate and knowledge of printers.

  • Strong problem solving, critical thinking, and conflict resolution skills.

  • Ability to learn appropriate software applications.

  • Works effectively in a collaborative environment.





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