Middlesex Community College (MCC) is one of the largest community colleges in the Commonwealth, employing people in full-time, part-time, faculty, professional, administrative, and support positions at campuses in both Lowell and Bedford, and online. We are focused on equity to transform lives and shape futures. MCC values equity and inclusion as the foundation for excellence, innovation, and success for our employees and students. MCC is committed to a policy of affirmative action, equal opportunity, equal education, non-discrimination, and diversity to provide a learning and working environment that values the diverse backgrounds of all students and employees. MCC strives for a faculty and staff that reflect its richly diverse community of students. Women, people of color, persons with disabilities and others are strongly encouraged to apply. Applications for employment are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, or veteran status. Middlesex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Prospective employees are encouraged to review the College's Annual Safety & Security Report, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: https://www.middlesex.mass.edu/disclosurestatements/campsecrpt.aspx
Location: Bedford, MA Category: Part-time Staff Posted On: Fri Sep 6 2024 Job Description:
Title: Student Accounts Representative
Unit: Part-Time Non-Unit
Department: Financial Services - Student Accounts
Reports to: Director of Student Accounts
Date: September 6, 2024
General Summary: Under the general supervision of the Director of Student Accounts, this position is responsible for providing administrative support and accounting/bookkeeping support in the Student Accounts Office serving a diverse college community.
Duties and Responsibilities:
Greet and create a welcoming and inclusive environment for students, staff, faculty, administrators, outside agencies, and the general public regarding payment of bills.
Responsible for entering and reconciling of tuition waivers and vouchers.
Responsible for the processing of student insurance waivers and Masspirg waivers.
Responsible for answering inquiries and processing student payments.
Answer inquiries, make changes, process reconciliations of, and set up payment plans for student bills.
Process daily deposits of co-workers' cash outs.
Process daily deposits of manual and electronic cash receipts
Perform other related duties as assigned.
Job Requirements:
High School Diploma, GED or HiSET.
Ability to work with numbers with accuracy.
Excellent customer service and interpersonal skills.
Ability to understand and apply the laws, rules, policies and procedures governing assigned College activities.
Ability to follow written and oral instructions.
Ability to file material in accordance with standard filing procedures.
Ability to maintain accurate records.
Ability to deal tactfully with others.
Ability to operate a personal computer and knowledge of Microsoft Office suite (Word, Excel and PowerPoint).
Ability to exercise sound judgment and to maintain confidentiality of student records.
Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, veterans, and individuals with different academic preparation levels and varying physical and learning abilities.
