Posted in General Business 10 days ago.
Type: Full-Time
Location: Colorado Springs, Colorado
Company Description
Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.
Job Description
Jobs in Service Delivery exist to support the internal customer community by providing first line technical assistance. This includes responding promptly and effectively to customer requests and problems and either directly resolving those problems or escalating to the appropriate resource and monitoring its effective resolution. Entry level helpdesk professional providing direct customer support. Resolves general issues and escalates more difficult problems to Level 2 staff. The Information Technology department exists to provide exceptional service to our employees and ultimately to our members through high quality/high value and secure technology solutions. We are a trusted partner with each of our business units. We will provide our business units with innovative, cost-effective solutions that are accurate, consistent, and timely. We will work together to achieve department objectives. We will be professional in our interactions with our customers (Ent employees) and our members. Finally, we will be concise, courteous, and accurate in our communications. The Service Delivery team is a subset of the Information Technology department that supports the internal customer community by providing first tier technical assistance. This includes responding promptly and effectively to customer requests and problems and either directly resolving the problems or escalating to the appropriate resource and monitoring its effective resolution.
Essential Functions
Qualifications
Minimum Formal Qualifications for this Position
Technical or Specialized Knowledge/Skills:
Additional Information
The pay range for this position is: $19 to $24 per Hour (I10)
Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
This position is eligible for our corporate bonus program based on company performance.
We anticipate this position to close on 9/9/2024. Please submit your application at your earliest convenience to be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Benefits Summary Sheet - 2024
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Best Buy
|
Honu Services
|
Honu Services
|
Manpower Group
|
Sonesta Hotels International Corporation
|
Sonesta Hotels International Corporation
|