The Inside Sales Representative for Buckhorn, Inc., a Myers Industries company, will work closely with existing customers as well as previously qualified leads to develop new business through upselling tactics and identify sales opportunities. The Inside Sales Representatives will ensure exemplary customer service through their connections to the customer and the customer's desired products.
DUTIES AND RESPONSIBILITIES
Customer Connection : Maintain a healthy working relationship with previously existing customers through exceptional service to them and their requirements. Ensuring a consistent understanding of the customer's needs and requirements by answering questions and offering answers or information as needed.
Reporting : Drafting presentations related to pricing and value to customers, Customer Relationship Management (CRM), and more. Able to effectively communicate situations to higher authorities.
Sales Opportunity : Source new sales opportunities through inbound lead follow-ups, cold calls, and emails. Requires a deep understanding of both product and customer.
Researching Account : Must be able to research various accounts to properly identify key players and generate interest. This includes staying informed on competing products.
Product Information : Must be able to relay relevant pr-oduct information to customers. Able to effectively explain and potentially demonstrate important features of various products to the customers. Keeping up to date with product and service information and updates.
Sales Process : Understand the Sales Best Practices to effectively execute every stage of the Sales Process from discovery to close.
KNOWLEDGE, SKILLS AND ABILITIES
Strong phone presence with experience utilizing the phone dozens of times per day
Able to multitask, prioritize, and manage time efficiently
Goal-oriented, organized team player
Encouraging to team
Self-motivated and self-directed
Able to perform effectively under pressure
Excellent interpersonal relationship skills
Intermediate computer skills: experience with CRM software and MS Office Suite (emphasis on superior Excel skills).
Strong negotiation skills, with ability to follow-through on client contract
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
