The Financial Aid Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, and third-party student aid programs.
Minimum Qualifications :
Associate degree in a related field from an accredited institution, bachelor's preferred.
Three (3) years of related work experience preferred.
Three (3) years Banner experience preferred.
Prior financial aid experience preferred.
A working understanding of Verification, Satisfactory Academic Progress, State and Federal Aid Programs.
Ability to deal tactfully with the public and co-workers.
Ability to communicate well on a functional level in both written and verbal form.
Ability to maintain confidentiality.
SKILLS:
Strong time management skills with the ability to prioritize projects, attend to multiple projects simultaneously and consistently meet deadlines in a complex, fast-paced environment
Working knowledge of and/or ability to read and accurately interpret state, federal and institutional policies, and guidelines
Strong math skills required
Ability to work independently and as part of team
Strong computer skills utilizing a wide variety of software applications including, but not limited to databases, spreadsheets, word processing, e-mail, etc.
Willingness to remain current in regulations and polices relating to financial aid programs
Working knowledge of Ellucian Banner and federal/state financial aid programs a plus
Responsibilities and General Duties :
Verification and documentation of student eligibility for aid program
Calculation and entry of student awards in online student information management system
Counseling current and prospective students regarding all aspects of financial aid programs and third-party student aid programs
Resolves data conflicts and performs daily Banner Financial Aid processes.
Coordination of work study employment and annual work study budget preparation
Reviewing and verifying student eligibility each term for all aid programs
Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
IPEDs Reporting
IFSAP Annual Report
Program participation agreement (PPA) & Eligibility and certification approval report (ECAR): Maintain updated change
Other duties as assigned
Salary Range: $41,651 - $52,064
Tennessee College of Applied Technology-Elizabethton does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex disability, age, status as a protected veteran on any other class protected by the Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The Tennessee Colleges of Applied Technology do not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs and activities.
