It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Senior Marketing Operations Coordinator oversees the daily management of our Marketing as a Service and Billing services with the primary focus of achieving and surpassing client expectations.

RESPONSIBILITIES

• Manage and oversee all personnel for across client teams

• Provide management direction to ensure our accounts are receiving quality service while operating efficiently and profitably


• Strategically engage Epiq resources to support proactive solutions


• Lead recruiting, developing, and training initiatives to optimize account performance


• Develop account strategies in accordance with overall strategy and business plans


• Develop positive relationships with client key contacts in each local office 


• Ability to function with a high level of patience, tact and diplomacy 


• Displays high ethical standard, integrity, work ethic, and loyalty

JOB REQUIREMENTS

• Bachelor’s degree preferred or commensurate marketing experience


• Experience managing multi-client operations


• Minimum 5 years’ experience in business process outsourcing or marketing industry


• Minimum of 2 years’ professional level work experience in a production environment and/or a client-service oriented field


• Working knowledge of PC applications including Microsoft Office software and Adobe Suite

The Compensation range for this role is 72,000 and 85,000 per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.