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Credit & Collections Specialist at Neenah Foundry Company

Posted in Finance 30+ days ago.

Type: Full-Time
Location: neenah, Wisconsin





Job Description:

Assure Neenah Foundry Accounts Receivable file is managed according to company principles and Credit Department Policies and Procedures. Coordinate with Manager ensuring assigned receivable file is properly managed. Position reports directly to the Shared Services Manager who will provide direction and support for the routine, day to day department operations, including but not limited to, collection calls, accepting credit card payments, Lien Navigator filings and customer reviews.

Essential Functions

Job duties may change over time and additional job functions may become essential.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Analyze current credit data, financial statements (if available) and market requirements as defined by sales and determine the degree of risk involved in extending credit to new and existing customers.

  • Identify and resolve all customer questions and/or issues within twenty-four hours of customer inquiry

  • Coordinate with the Neenah Enterprise Yards and Sales to credit review new customer accounts

  • Work closely with Sales and Customer Service to assure customer accounts are properly managed and risk is identified

  • Manage Credit Card transactions when required

  • Perform collection activities on open accounts to assure customer contact within twenty (20) days of invoice due date.

  • Manage all job accounting activity on specifically defined customer accounts.

  • Provide innovative means to reduce DSO and increase sales

  • Initiate and develop positive relationships with Neenah Enterprise customers, sales, customer service and yards

  • Perform routine collection work on assigned open construction accounts

  • Coordinate with Manager relative to all lien and bond activity on assigned customer accounts to assure company is adequately protected from potential loss

  • Review orders in order to approve credit to customers. This includes but is not limited to:

    • DNB (Dun-n- Bradstreet) reports



  • Trade and bank references

  • Review of past history

  • PACER review

  • Customer web site

  • When open account terms are not justified, suggest alternative means to close the sale and coordinate with the Manager, such as:

  • Joint Check

  • Progress Payments

  • Cash in Advance

  • Security Filings

  • Bank Guarantee

  • Manage customer inquiries and problem resolution on pricing, delivery, shipments, and tax questions. If support outside the Credit Department is required, submit the inquiry to the billing or sales departments and follow up on resolution in a timely fashion

  • Recommend third party collection action after internal collection efforts are exhausted including working with collection agencies and attorneys

  • Approve credit card transactions when requested

  • Maintain electronic credit files

  • Attend industry meetings (when comfortable)

Expected Areas of Competence (KSAs)


  • Strong math skills required

  • Attention to detail and organizational skills required

  • Superior interpersonal communication and telephone skills

  • Strong analytical thinking and dispute resolution skills

  • Ability to work autonomously

  • Must be PC literate and have strong Microsoft Excel and Word ability

  • SAP Experience

This position description is intended to cover the most significant, ongoing job functions and competency areas.  Successful performance in the role will require performing satisfactorily other duties as assigned. 

Education and Experience Requirements


  • High school diploma required. Associate’s or Bachelor’s degree in business, accounting or finance preferred.

  • NACM and/or WCA certification preferred. If not certified, be willing to initiate certification process within one (1) year from date of hire. 

  • Prior Credit and Collection, lien and bond filing experience preferred.

 

Physical Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the Company's Human Resources operations.  

Travel Requirements

Little to no travel is anticipated with this position

Candidates for positions with NEI, Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen.  Visa sponsorship is not available for this position.

NEI, including Neenah Foundry Company and its subsidiaries is an equal opportunity employer and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability status or national origin.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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