PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
What you need to know about the role
At PayPal, we believe in building merchant and consumer focused products to unlock our next phase of growth in Commerce and Payments. In this role you will be responsible for building best in class UX and integration experiences for all our merchant segments across web, mobile web and native interfaces.
Meet the team
The merchant success team is responsible for crafting the strategy to help our checkout merchants be successful over the entirety of their lifecycle by using PayPal's best-in-class product suite. The team develops merchant segment specific integration products to grow existing merchant verticals as well as to enable new and untapped verticals. The team also acts as a key liaison between internal product teams, GTM and sales orgs to ensure all our products are best suited for the merchants needs and offer a consistent experience.
Job Description:
Your way to impact
As the Checkout Integrations Lead PM you will enable product solutions that best suit the merchants' consumer base.
Your Day to Day:
In this role you will be responsible for,
Gathering feedback and requirements across all key internal stakeholders and help create a cohesive merchant integration strategy, for both our existing merchant base and new merchants.
Define a path forward strategy to help merchants upgrade to latest version of our APIs and SDKs
Liaison with core integrations team as well as our sales and merchant experience teams to represent checkout product best practices and roadmap.
You will work with the Developer Community to define and deliver world-class experiences for merchants and their customers globally.
Gain an "outside-in" perspective by speaking with a cross-section of developers and/or internal client facing teams with a goal to build enhancements and new features that would benefit merchant health and their conversion.
Provide the right level of support and direction to keep the integrations engineering team working efficiently and aligned with the overall product strategy.
Participate in regular cadences (stand up's, planning meeting etc) and be engaged with the entire checkout team throughout the product life cycle.
Engage with teams (Sales, Marketing, Professional Services) across PayPal to help pilot and launch enhancements / improvements with a goal towards improving adoption.
What you need to bring:
10+ years of Product Management or other relevant experience managing merchant integrations, technical deployments and merchant relationships.
Excellent oral and written communication skills with the ability to adapt your message to best fit the technical level of the audience (developers, product managers and senior business leaders)
You should be technically savvy and should be able to clearly articulate pros and cons of API vs. SDK based integration approaches to merchants and internal stakeholders/leaders (no coding knowledge required)
Excellent at managing cross functional stakeholders, gathering requirements and creating a plan of action. You should be great at problem solving and getting things done.
This would be a great role for Technical PMs, Sales Managers and Merchant Account Managers
Additional Job Description:
Subsidiary:
PayPal
Travel Percent:
0
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $107300 to $259600
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
