Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $20.45 - $26.70 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to provide operational support to high volume Mortgage Bankers.
Essential Functions
Improve quality file submissions through data input and provide a high level of customer services
Assist in documentation collection while being accessible to referral partners
Manage the production pipeline and coordinate with the Fulfillment team to ensure an efficient flow of business from application to closing
Assist Mortgage Banker with communication between borrowers and referral partners
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Understanding of mortgage products, interest rates and services
Creative marketing and sales skills
Capacity to understand provided documentation for mortgage banking
Strong customer service skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, Agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level of proficiency with Encompass, Blend, Microsoft Office Suite, Optimal Blue and Total Expert preferred
Education & Experience
High School Diploma or equivalent combination of education and experience required
1+ years lending experience required
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
*** Level of role is determined by knowledge, experience, skills, abilities, and education.
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Mortgage Sales Specialist & Senior Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.45 to $26.70 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.