The primary purpose of your job position is served as a licensed (if required) Executive Director, directing the
day-to-day functions of an independent Senior Living Community in accordance with federal, state, and local
requirements that govern Assisted Living, Memory Care and Independent Living Communities , thus seeking to
assure that the facility provides a high degree of quality care and services to its residents.
Essential Duties
Oversees, with the assistance of the facility's clinical leader and other clinical care personnel, the community's provision of quality care.
Responsible for the overall operational functioning of the community as required by applicable law.
Fully engages in the sales and marketing process by creating an environment where sales flourish, which requires them to remain current on the competition, properly position the property in the market, actively participate in the sales process and meet occupancy and revenue goals.
Improve systems that directly affect occupancy, i.e. inquiry procedures and skills, tour effectiveness, closing techniques, follow-up systems, and resident satisfaction
Plan, develop, organize, implement, evaluate, and direct the communities programs, services, and activities.
Formulates and monitors the community budget and performance to budget on an ongoing basis to facilitate the financial health of the community.
Oversee the community's adoption of policies, procedures and professional standards of practice that govern the operation of the community.
Holds direct reports accountable.
Is a role model for the communities Mission, Vision and Values. Works to ensure all employees, residents and families are treated with love and respect.
Be involved in community groups and developing/maintaining relationships with local referral sources, key local leadership and other key community leaders.
Monitors legal and regulatory changes applicable to the community operations.
Understands applicable staffing level requirements and works to facilitate the community's compliance with them.
Monitors and directs execution of policy and procedural changes.
Actively involved in resolving HR issues and Risk Management situations within the community.
Oversees capital improvements.
Develop and maintains a good reputation within the industry and community.
Develop strong relationships with your PACS support team (HR/Therapy/Sales and Marketing/Clinical/Finance, etc.) as they assist in meeting/exceeding community goals.
Responsible for contract negotiations with vendors.
Supports Clinical efforts by understanding QA measures and holding applicable personnel accountable.
Keeps abreast of the facility's collections and A/R on a daily basis.
Develops and executes creative ideas to increase employee engagement and reduce turnover.
Understand and review Quality Measures with the communities clinical leadership on a regular basis.
Actively participate in responding to state and federal healthcare surveys/inspections.
Conduct daily meetings with appropriate staff during inspections to discuss survey findings and formulation of plans of action/correction. • Review deficiencies noted during the exit conference, seeking to address concerns expressed by the surveyors.
Assist in developing plans of correction for cited deficiencies. Ensure such plans incorporate timetables and methods of monitoring in an effort to ensure that such deficiencies do not recur.
Supervisory Requirements
This position is responsible for managing and overseeing multiple levels of employees either directly or indirectly. Responsibilities may include, but not limited to, hiring, training, budgeting, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems and terminations.
Qualification
Education and/or Experience Must possess, as a minimum, a Bachelor's Degree from an accredited college/university, or equivalent. State specific requirements around experience (up to three years) Master's Degree or MBA preferred.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Must maintain licensing credentials for an Administrator.
