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The Senior Business Analyst is responsible for the administrative tasks and the oversight and prioritization of future enhancements for ERROW, the Returns reconciliation system. Administrative tasks include, but are not limited to, processing load files, identification and resolution of defects, supplier and customer maintenance, and periodic audits. This role coordinates with the business team to gather requirements and understand desired functionality to effectively communicate the requirements to the stakeholders in IT. The Senior Business Analyst will also be responsible for the onboarding and ongoing maintenance of EDI 812 transmissions, providing support in conversations with internal and external stakeholders, and other ad hoc requests.
Key Responsibilities
1. Administrative Ownership of ERROW
Upload Monthly & Ad hoc debit memo files from each Reverse Distributor
Create and maintain supplier and customer information
Investigate bugs within ERROW to help IT pinpoint failure points
Review various errors within the system and work to resolve them
Assist in delivering training and creating training materials as needed
2. Project Management for ERROW
Cultivate and deliver clear acceptance criteria on development requests to IT to ensure the business needs are met
Review and sign off on IT deliverables and create user acceptance testing plan pre-release
Assist IT with mandatory audits and create business side contributions to deliverables
3. EDI 812 Transmission Onboarding and Maintenance
Onboard suppliers to their desired level of EDI 812 transmission
Ensure EDI 812 (Credit Memos) are prioritized by our Supplier partners
Review transactions on regular cadence to ensure we identify any issues proactively
4. Data Analysis and ad hoc requests
Review files from Reverse Distributors to ensure accuracy
Understand data structure and provide guidance for the best way for other analysts to access the specified data, as needed
Validate accuracy of source data in deliverables
5. Communication with Stakeholders and Leadership team
Maintain requests via Salesforce within Service Level
Provide high level updates for various projects or initiatives, as needed
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$71,200 - $118,600
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
