Location: St. Mary’s of the Woods, Miller Parrott, Historic Sullivan Lofts
Summary of Role: As a Multiple Site Compliance Specialist, you will be responsible for all compliance-related items for the designated portfolio.
Key Responsibilities:
Process applications for move-in, including obtaining all required documents, verifications & certifications. Obtain approval from Compliance Department prior to move-in.
Ensure move-in documentation including signed lease and tenant income certification are filed in order and resident folder is placed in filing cabinet.
Process recertifications, including obtaining all required documents, verifications & certifications. Obtain approval from Compliance Department for all 3rd party recertifications.
Generate recertification leases & tenant income certification and obtain resident signatures.
Ensure recertification documentation including signed lease and tenant income certification are filed in order and resident folder is placed in filing cabinet.
Process & distribute all resident recertification notices.
Complete event tracking monthly and submit on or before the due date.
Maintain waiting list.
Prepare & submit files to Compliance for State, Investor & Financial Auditor Reviews.
Obtain and submit corrections to Compliance for any requested items.
Ensure Affordable Housing Policies & Procedures are followed.
Work Values:
Diligent: 100% responsibility. Proactive mindset and always proceeds with strategy in mind. Committed to delivering high-quality results through meticulous effort, dedication, and a strong work ethic.
Integrity: Honesty in actions and words, practices vigorous authenticity. Acting with integrity and maintaining ethical conduct, valuing honesty, transparency, and fairness in all interactions with internal leadership, colleagues, and external partners.
Humbly Confident: Demonstrates a unique blend of humility and self-assuredness, with the ability to openly collaborate and communicate effectively with clarity, respect, and empathy.
Respectful Team Player: Commitment to organizational goals, values teammates, respects others' leadership, and embraces collective success.
Winning Mindset: Winners never settle be passionate and stay hungry. Celebrates others' successes and embraces failure as stepping-stones. Invested in individual growth and professional development.
Key Competencies and Skills:
Computer Proficiency: Ability to navigate and utilize company-specific software and systems. Proficient in Microsoft Office Suite and property management software (RealPage).
Adaptive Capacity: Respond positively to change by embracing and using new practices. Adjusts behaviors or methods when necessary to achieve objectives.
Communication: Using language, verbal and written, to share and collect information, exchange ideas, and openly explore a variety of perspectives while being flexible to adjust style and content to each unique person, audience, and situation.
Critical Thinking: Demonstrate ability to analyze, synthesize, and apply information to solve problems.
Customer Focused: Makes all decisions with the impact on customer success and/or satisfaction in mind.
Decision Making – Judgement: Consider the relative costs and benefits of potential actions to choose the more appropriate one. Forming conclusions and making decisions based on observable facts and logical processes.
Planning & Organizing: Coordinates details for effective plans, accounting for small details. Ability to handle multiple tasks/priorities.
Serve Others: Actively looking for opportunities to meet the needs of others. Ability to prioritize the needs of multiple sites and support tasks to completion.
Qualifications:
High School diploma required
Associate's degree or above preferred
2+ years of multifamily compliance experience preferred