Job Description:

***This role is based at our corporate office in McLean, VA***

This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As the Director, Marketing and Loyalty Planning, you will have the exciting opportunity of directly supporting our Chief Marketing Officer (and Marketing and Loyalty Leadership team) on high impact priorities that will drive strategy, innovation, and performance. Siting on the Global Brand Marketing Strategy team and reporting into the Senior Director of Strategy & Planning, you will work on projects including but not limited to: Executive Communications, Team Member Engagement Strategy, Campaign and Marketing Strategy, and Annual Strategy and Planning cycles.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Lead special projects and strategic initiatives on behalf of the CMO, from conception to implementation
• Support the Chief Marketing Officer and the Leadership Team in planning, strategy, communications, and Team Member engagement needs - conceptualize new ways of working to drive performance and cost efficiencies
• Work with relevant teams to provide analysis to support strategic decision-making and identify opportunities for growth and innovation - identify and address potential risks and issues that may impact the successful execution of marketing strategies
• Monitor industry trends and competitive landscape to provide insights and recommendations to the CMO and the Leadership Team

How you will collaborate with others:

• Serve as a liaison between the CMO and internal/external stakeholders , ensuring clear communication and alignment of goals.
• Work cross-functionally to align with other heads of Strategic Planning and functional leaders to ensure strong collaboration, alignment , and networking on behalf of the M&L function
• Partner with HR, Finance, and other Centers of Excellence leaders to ensure the adoption of relevant enterprise-wide priorities
• Handle confidential information with discretion and professionalism

What projects you will take ownership of:

• Communications and Team Member Engagement activities led by the CMO and the leadership team
• Track and report on key performance indicators (KPIs) and metrics for the Marketing & Loyalty function, ensuring alignment with overall business objectives
• Annual Strategy & Planning exercises, in partnership with the Sr Director of Strategy and Planning and the leadership team
• Develop and implement processes to measure and improve the effectiveness of marketing campaigns and initiatives

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Ten (10) years of professional experience
• Five (5) years of experience in Consulting or Marketing role
• Experience working and navigating large, matrixed organizations
• Hybrid role based in McLean, VA (in person - typically four days a week)
• Travel up to 25%

It would be useful if you have:

• Master of Business Administration (MBA)
• Previous Leadership Advisory/Chief of Staff experience
• Experience in the Hospitality Industry
• Experience leading people

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

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