Work Schedule :

100% FTE, day/evening shift. Monday - Friday 12:30PM - 9:00PM. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Bring your excellent customer service skills to UW Health and set a positive tone for an outstanding guest experience.

We are seeking a Guest Services Ambassador to:

• E ngage with patients and visitors as they enter the hospital with energy and enthusiasm.
• Complete health screening questions with patients and visitors or direct them to area-specific health screening workflows.
• Ensure the smooth flow of patients and visitors at all designated entrances of UW Health locations navigating them throughout the facility.
• Ensure supplies are stocked and keep the entrance area neat and organized.

At UW Health, you will have :

• An excellent benefits package, including health and dental insurance, paid time off and retirement plans. Full time benefits for part time work (for positions 60% FTE and higher).
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

• High School Diploma or equivalent Required

Work Experience

• Customer service experience, administrative support, retail, or related experience Preferred

Licenses & Certifications

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

University Hospital in Madison is a Magnet®-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description

UW Hospital and Clinics benefits