Job Description:

Property Description



Mills House Grand Hotel offers an exciting opportunity for job applicants looking to be a part of a historic and prestigious hospitality team. Located in the heart of Charleston, South Carolina, our hotel boasts a rich heritage and timeless elegance, providing a unique and upscale experience for our guests. As a team member, you will have the chance to work in a dynamic and vibrant environment, providing exceptional service and creating memorable moments for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, Mills House Grand Hotel is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to the legacy of our iconic hotel in the charming city of Charleston. Apply now and take the next step in your hospitality journey with Mills House Grand Hotel! #MillsHouse #CharlestonJobs #HospitalityCareers #HotelJobs #TeamMillsHouse #SouthernHospitality



Overview



The Laundry Supervisor is responsible for the supervision of the laundry department. This includes maintaining a high morale for the laundry staff, teach laundry staff how to operate machinery, coach or counsel employees effectively, consistently achieve standards for the department and promote hotel service standards and policies.



Responsibilities



• CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.


• WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.


• PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.


• SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.


• LAUNDRY: Maintain an adequate number of turns of linens to meet the hotel's needs; operate washing/drying machines according to proper procedures; fold, stack, and store linen in compliance with hotel standards; process damaged linen for discard according to hotel standards.


• SUPERVISION: Maintain high morale for laundry services staff; teach laundry staff how to operate machinery and use chemicals; solicit suggestions or input from other members of the laundry team; coach or counsel employees effectively; consistently achieve standards for the department; discuss problems with employees as they come up; understand the hotel's human resources policies and procedures; treat all employees fairly; use appropriate staffing levels for work demand; promote hotel service standards and policies.



Qualifications



• Ability to communicate effectively with the public and other employees.


• Previous hotel laundry or housekeeping experience.


• Prefer previous supervisory experience.


• Speak and write English fluently. Minimal writing required.


• No employee will pose a direct threat to the health/safety of self or others.



Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Apply Now