**Responsible for service calls and work scheduling of services for 2 branches in the Bay Area (San Leandro & Santa Clara)**
Schedules and dispatches workers, equipment, or vehicles as requests are received. Maintains logs, records and schedules of calls received, monitors resources and vehicles, etc.
Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
Determine types or amounts of equipment, vehicles, materials, or personnel required
Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs
Order supplies and equipment, and issue them to personnel
Arrange for necessary repairs in order to restore service and schedules
Relay work orders, messages, and information to or from work crews, supervisors, and field personnel
Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards
Prepare daily work and run schedules.
Maintain files or records of customer requests
Other duties as assigned by divisional leadership or senior dispatcher
Position Requirements
2-5 years related service dispatch experience
Ability to multitask while remaining detail oriented
Expert knowledge of principles and methods for dispatching personnel and equipment
Expert knowledge of local thoroughfares, routes and surrounding areas
Proficient communication and organizational skills essential
Ability to type 65-70 WPM accurately and take dictation
Professional level position. Incumbent receives minimal guidance and supervision
Union Labor Relations (as required) - basic principles of labor / management partnerships
Computer/Office Machines - Microsoft Work, Excel, Outlook
English - proficient in business writing and verbal communication
Valid driver's license and acceptable motor vehicle record required when duties require use of motor vehicle
Ability to pass pre-employment and random screening for illegal substances
Knowledge and accuracy in arithmetic important
Position Instructions
Since 1957, Penhall has been the premier provider of concrete services to the United States and Canada for a wide variety of industries. It all began with Leroy Penhall's realization of an opportunity during Anaheim, California's "Orange Grove Development Boom" of the 1950s. He purchased his first gas-powered diamond saw, which allowed him to carry out concrete work with accuracy and speed. Penhall has since grown to offer a comprehensive selection of concrete services, including scanning, cutting, sawing, breaking, and removal.
Equal Opportunity Information
Penhall Company is an Equal Opportunity Employer. Penhall Company encourages qualified females, minorities, veterans, disabled persons to apply.
