Posted in General Business 30+ days ago.
Type: Full-Time
Location: Greensboro, North Carolina
The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers within our communities, promoting coordination, communication, and collaboration at Brookdales HealthPlus communities. This role encompasses the identification, coordination, communication, and implementation of services essential for enhancing residents' quality of life and achieving an optimal level of wellness. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key interventions and care protocols relevant to treating residents in place.Educates and explains Brookdales care pathways as determined by individual diagnosis and healthcare needs.Monitors and communicates quality performance measures, and assists with training and education of teams to ensure quality outcomes for residents. This involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs.Reviews the current populations medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho-social status of residents.Coordinates services required to enhance optimum wellness and manage chronic conditions.Collaborates with hospice, palliative, and home health services/therapy as indicated.Provides advanced care planning education to residents and families/responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicates with healthcare providers to ensure care delivery is consistent with the residents Advanced Care Plan(s) Participates in collaborative care reviews (CCR) and care conferences.Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs and effectively champions the benefits of residing and receiving care and services at the community. This includes informing them about opportunities to enhance care and the benefits of an IE-SNP plan or other benefit opportunities.Applies quality improvement methodology to analyze, enhance, and manage outcomes, striving to achieve quality measure goals. Collaborates with Health and Wellness Directors (HWD) to ensure compliance with service plans, while working with providers to attain value-based outcomes for our residents. This includes coordinating and communicating care for each resident.Provides oversight, coordination, and family communication during resident hospitalization and rehab stays. Ensures return to the community where appropriate.Communicates information promptly to the appropriate care provider regarding changes in residents health/well-being, personal needs, risk management issues, customer service issues, and family, or outside health care provider concerns.Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services.Completes documentation as required by Brookdale or state regulatory agencies.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Brookdale Senior Living - RN Care ManagerA very unique opportunity to enhance healthcare delivery in multiple Brookdale assisted living and memory care communities in the area.Brookdale HealthPlus is a unique service offered to our senior living residents and the Care Manager position is an exciting new role designed to enhance healthcare services within Brookdale's assisted living and memory care communities. The Brookdale HealthPlus program is offered in limited Brookdale locations and this is a unique opportunity to introduce Brookdale HealthPlus to the Burlington & Greensboro, NCarea communities. This role offers the opportunity to redesign the way care is provided at Brookdale.Prior experience as a care manager, case manager, care navigator supporting chronic disease management is a plus.Experience using robust electronic charting systems and data interpretation a plus.Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
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