Kforce is looking for a Senior UX Researcher for a remote, contract opportunity.
Summary:
The UX Researcher will play a crucial role in shaping the user experience of the client's artificial intelligence-enabled assistant and digital products. They will be responsible for conducting user research, gathering insights, and providing actionable recommendations to enhance the overall user experience. By collaborating closely with cross-functional teams, including product managers, designers, and developers, they will help create intuitive and seamless experiences that meet the needs of our customers.
Responsibilities:
Conduct user research: Plan, design, and execute qualitative and quantitative research studies to understand user behaviors, needs, and preferences
Gather insights: Analyze research findings and distill key insights to inform product decisions and improvements
Provide actionable recommendations: Translate research findings into actionable recommendations for product teams, including design recommendations, feature enhancements, and user interface optimizations
Collaborate with cross-functional teams: Work closely with product managers, designers, and developers to align research findings with product goals and roadmap
Drive user-centered design: Advocate for user-centered design principles and methodologies, ensuring that the user perspective is at the forefront of product development
Stay up to date with industry trends: Stay informed about the latest advancements and best practices in UX research, AI, and related fields, and apply them to improve our products
Foster a culture of research: Include product trio in research efforts in order to develop customer empathy and shared insights
REQUIREMENTS:
Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field
Minimum of 5 years of experience conducting UX research, preferably in a technology or AI-focused environment
Strong understanding of qualitative and quantitative research methods, including usability testing, interviews, surveys, and analytics
Proficiency in using research tools and software, such as user testing platforms, survey tools, and analytics platforms
Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights
Strong communication and collaboration skills, with the ability to effectively present research findings and recommendations to cross-functional teams
Ability to work in a fast-paced, agile environment and manage multiple research projects simultaneously
Passion for user-centered design and a genuine curiosity for understanding user behaviors and needs
Experience with AI and conversational interfaces is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
