Kforce has a client that is seeking an Accounts Receivable Specialist in Billerica, MA.
Duties Include:
Accounts Receivable Specialist will collaborate with various teams for resolution of deductions/disputes for collectability of up to 10-15M
Track and report on progress of dispute handling based on internal guidelines and metrics
Effectively manage an accounts receivable portfolio of up to 5-10M, specifically the collection of past due invoices (via telephone, email, customer payment portal, etc.) as needed in support of the shared services team
Contact customer with past due balances in the portfolio to obtain payment commitments
Resolve and remove internal obstacles that result in delayed payment while reducing overdue balances
Assist the cash application team with resolving payment application discrepancies ensuring adjustments are completed in an accurate and timely manner (includes invalid deductions or partial payments)
Escalate to Senior Collection Specialist/Team Lead on major collection and dispute challenges that may require special attention
As an AR Specialist, you will support and assist in process improvements with the ability to convey gaps, bottlenecks, and make recommendations that create efficiencies
Support the team with order releases as assigned
Meet or exceed targeted metrics, account delinquencies, disputes, and other quantitative targets
Support other AR activities as assigned or deemed necessary by the Team Lead
REQUIREMENTS:
Bachelor's degree in Accounting/Finance
Minimum 3 years of AR collections and dispute management work experience with a multi-million-dollar portfolio in a high tech, life sciences, or manufacturing work environment required
Fluency in English required; Additional language fluency helpful
Excellent oral, written, computer, quantitative communication skills, including advanced MS Office proficiency
Demonstrated ability to prioritize, meet deadlines, and complete tasks independently or as a team player and foster positive business relationships with all parties
Proven strength in customer service with excellent email and telephone communication skills that consistently reflect a friendly, positive, and professional approach
A full understanding of collections with the ability to solve a wide range of issues
Ability to assess situations for importance, urgency, and risks, then make clear and timely decisions
Take ownership and demonstrate eagerness to learn and grow
Ability to drive initiatives if required
Strong planning, organizational, coordination, communication, and project management skills
Excellent attention to detail and data accuracy with positive and constructive problem-solving skills
Ability to satisfactorily complete position training requirements
Visa sponsorship is not available for this position
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
Strong working knowledge of SAP ERP preferred
Proven knowledge of US GAAP preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
