Greet customers ( find out the purpose of the visit, retail or commercial )
Accept and process credit card payments at the counter and over the phone
Process over the counter sales ( cash sales)
Mail - open, stamp photocopy and distribute
Assist with work orders
Pre and post install client follow up communication
Handle material only post sale follow up
Maintain Price List Files
Maintain file cabinets and filing
Overnight mail
Assist with company event coordination
Schedule Lunch and Learns with vendors for Floors Etc. employees
General office duties
Back up to showroom assistant
KNOWLEDGE/SKILLS/ABILITIES NECESSARY:
Excellent communication skills
Multiline Phone
Microsoft Office
SUCCESS FACTORS:
Provide outstanding customer service and demonstrates that the customer always comes first.
Displays a positive, constructive, "can do" attitude.
Uses sound judgment and discernment skills.
Takes ownership for one's own performance and is actively engaged in becoming proficient at their job.
Ability to understand how one's tasks and responsibilities are related to other departments, the company business, and the local flooring industry.
Receptive to criticism and direction.
Works diligently and thrives in a fast-paced work environment.
Projects maturity and professionalism.
Demonstrated poise, tact and diplomacy.
Strives to proactively identify potential problems and offers or suggests effective solutions.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
