Areas of Responsibility:



1. Accounts Receivable Management: Oversee the entire AR process, from invoice generation and credit approval to collections and cash application. Monitor AR aging reports and implement effective collection strategies to minimize delinquencies. Manage and motivate AR team members, ensuring accurate and efficient processing of invoices and payments. Reconcile bank statements and resolve discrepancies. Prepare regular reports on AR activity, including aging reports, collection performance metrics, and cash flow forecasts.


2. Credit Risk Management: Develop and implement credit policies and procedures in accordance with industry best practices. Analyze customer financial statements and creditworthiness to establish credit limits. Recommend credit approvals, denials, and revisions to credit limits. Monitor customer credit risk and implement appropriate risk mitigation strategies. Investigate and resolve customer credit issues.


3. Process Improvement: Continuously review and improve the efficiency and effectiveness of AR and credit processes. Implement new technologies and automation to streamline AR operations. Develop and maintain clear and concise AR and credit policies and procedures.


4. Leadership and Communication: Provide leadership and direction to the AR team, fostering a culture of professionalism and accountability. Build strong relationships with customers and resolve collection issues in a professional and diplomatic manner. Communicate effectively with internal stakeholders, including sales, finance, and operations.


Knowledge, Skills, Experience:


• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum 7 years of experience in accounts receivable and credit management, with a proven track record of improving cash flow and reducing delinquencies.
• Extensive experience in developing, implementing, and maintaining credit policies and procedures.
• Strong analytical and problem-solving skills with the ability to identify and resolve complex AR and credit issues.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
• Proven leadership skills with experience in motivating and coaching a team.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint). Expertise in accounting software mandatory SAP.
• Strong understanding of relevant financial regulations and compliance requirements.


Physical Demands:


• Extended periods of sitting at a workstation
• Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from others.
• Ability to type, reach and grasp.
• Intermittent standing and walking within the office environment.
• Ability to communicate verbally and in writing for extended periods over the phone and in person.
• Occasional lifting or carrying objects weighing less than 10 lbs.


Essential Job Functions:


• Overseeing the entire AR process, from credit checks to cash application.
• Minimizing delinquencies through effective collection strategies.
• Leading and motivating the AR team to ensure accurate and efficient processing.
• Monitoring AR aging reports and taking action on delinquent accounts.
• Reconciling bank statements and resolving discrepancies.
• Preparing regular reports on AR activity for internal stakeholders.
• Developing and implementing credit policies and procedures.
• Analyzing customer financials to establish credit limits.
• Recommending credit approvals, denials, and adjustments.
• Monitoring customer credit risk and mitigating potential issues.
• Resolving customer credit disputes.
• Communication and collaboration with internal and external stakeholders.
• Continuously improving AR and credit processes for efficiency