Volt is immediately hiring for IT Technical Support Technician in Santa Clara, CA.
As an IT Technical Support Technician you will:
Provide support for Corp employee's IT related issues in a courteous and responsive manner.
Provides support, test & evaluation of hardware and software, imaging and system updates, network and fiber cable installation.
Provides basic PC and software hands-on training for users.
Builds new PCs and laptops for deployment to users.
Responds to and diagnoses problems through independent and collaborative troubleshooting.
Practice asset management for IT hardware, software, and equipment
Identifies, researches, and resolves technical problems.
Keep current with the latest technologies.
Complies with all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
Recommends systems modifications to reduce user problems.
Administer add, move, and change requests from end users as well as new line installations as required.
Monitor, assign, update user requests in Corp service management application.
The ideal candidate will have:
Requirements
High School Graduate with 6 years related work experience.
Associate Degree or Technical program a plus
Skills
Excellent written and oral communication skills.
Excellent interpersonal skills.
Exceptional customer service orientation.
Proven analytical, evaluative, and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Extensive experience working in a team-oriented, collaborative environment.
Highly self-motivated and directed.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Occasional inspection and installation of cables in floors and ceilings.
Lifting and transporting of moderately heavy objects, such as computers and peripherals
This is a full time contingent opportunity.
Pay Rate: $27.00 - $34.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. ยง 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
