Posted in General Business 30+ days ago.
Type: Full-Time
Location: Franklin, Tennessee
Work Location - Remote; Nashville, TN or Birmingham, AL or Mobile, AL or Houston, TX (must be located in/or near one of these locations)
The Cigna Medicare Contracting Client Account Support Analyst will be responsible for providing internal and external agency and agent support in the areas of sales contracting service and maintenance. This individual responds to inquiries, solves problems, and ensures agent/agency satisfaction with sales contracting and the onboarding process. The Support Analyst coordinates with business partners to ensure needs are met and potential problems are averted. This individual is responsible for keeping management and business partners informed of escalated issues and issue status.
Work Schedule - Monday - Friday, 8 am - 5 pm
(Ability to work a flexible schedule during peak season of mid-October through mid-December, including weekends and early nights)
RESPONSIBILITIES:
QUALIFICATIONS
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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