We are a customer-focused team dedicated to helping Sellers and suppliers grow on Walmart Marketplace by providing goods to our customers at the best possible prices. We work within our given books of businesses to cultivate a dedicated cohort of invested sellers through intermittent meetings, relationship building, and strategic plans.
What you'll do...
The Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer services. As a Senior Manager in Entertainment, Toys & Seasonal, you will be responsible for driving strategy and delivering growth in priority categories. You'll partner with executive leadership across the organization to deliver on the strategy, while managing Strategic Account Managers and working with them to build their accounts through planning, forecasting, negotiating, performance and category analysis, inventory insights, exclusive deals, events, and new product launches. You will also help lead Strategic Account Managers to strengthen and build their strategic seller relationships. If being in the front seat of driving a business is exciting, this is the role for you! Experience managing a team is a must. Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical.
You'll sweep us off our feet if...
You are seller obsessed and relationship driven.
You have a track record of developing relationships | partnership
You're a visionary always looking for ways to distinguish from the competition.
You thrive in constantly evolving, fast-paced, dynamic environments.
You're results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
You build trust quickly and lead by influence with the ability to translate to varied audiences.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
You are creative and resilient - always looking for new ways to approach problems and drive business performance.
You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.
You'll make an impact by:
Account Management - Manage a book of business of high-value, strategic and SMB accounts across key categories. Drive and exceed Seller revenue growth goals through the implementation of Seller Programs and an assortment strategy. Create & deliver compelling value propositions through a consultative selling approach, clear communication, and utilize data to drive actionable insights.
Building Relationships with Key Decision Makers - Develop relationships with key influencers and decision-makers within senior leadership of prospective brands/sellers, along with internal stakeholders to develop business plans that exceed expectations. Understand Sellers' goals, decision-making processes, and success metrics.
Business performance: Lead annual and quarterly business planning and performance tracking for the category, as well as sellers managed by direct reports. Conduct deep dive analysis on issues affecting category business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit. Guide direct reports on delivering growth for managed sellers - optimizing offer quality to maximize search optimization and discoverability across the platform, driving adoption of seller services, and developing strategic marketing plans that drive incremental traffic and GMV. Lean in as needed with sellers directly.
Trusted Advisor: Develop strong and trusting relationships with partners working across the organization to solve issues, address pain points and implement growth initiatives. Employ a "one team" approach to accomplish the goals of the business and drive negotiations from a "win-win" perspective that establishes credibility and trust with our partners and delivers consistently improved performance.
Working cross-functionally: Collaborate with Omni Merchant team, Product Management, Finance, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
Building a team: Managing a team of Strategic Account Manager(s), developing their skills and acting as a mentor.
Being Seller Obsessed - Listen to seller feedback, challenges, and needs. Partner with cross-functional teams (e.g., product, site operations, partner support, etc.) to continuously improve the platform and experience.
Advocating For the Platform - Champion and evangelize our platform, and its evolving capabilities, to prospective sellers. Drive awareness and adoption of new seller services. Attend trade shows and external events to generate new partner opportunities.
Thinking Creatively - Explore and innovate! Develop and test new partnerships or services that create shared value for sellers, customers, and Walmart.
Preferred Qualifications:
7+ years' experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area. E-Commerce experience strongly preferred.
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
Strong negotiation, interpersonal and influential skills.
Detail and results-oriented with sense of urgency.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $117,000.00-$234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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