An exciting opportunity exists to join the ProAssurance family of companies!
We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to offer career opportunities to individuals interested in professional growth.
This hybrid position supports our workers' compensation line of business, Eastern Alliance, and is based in Charlotte NC or Madison MS.
Eastern Alliance offers a fully flexible work arrangement where its team members report into an office as needed for team meetings, department meeting, companywide meetings and special events.
The starting rate for candidates meeting the minimum qualifications of the position is $22.70/hour.
Job Summary:
The primary responsibility of the Associate Underwriter position is to provide support to the Underwriters by ensuring the accurate processing of new business applications, renewals, endorsements, cancellations, and non- renewals, and analyzing information critical to the underwriting evaluation of the risk. Sound decision making and effective communication with agency partners is necessary. This position is focused on processing and evaluating risks in the unite® and custom premium band.
Essential Functions:
30% - Confirm and process duplicate submissions according to first-in procedures. Evaluate and organize new business applications by collecting and analyzing data. Analyze loss information with strong attention to detail, completing Jaguar® to calculate loss trends. Perform necessary functions to ensure accuracy in the rating systems. Make an initial determination of risk desirability during the data evaluation stage to enhance work efficiency. Manually enter those submissions not processed automatically; these would include handwritten applications or those with optical recognition errors.
30% - Decide upon and execute appropriate action in support of profitability objectives for renewal of existing policyholders according to company procedures and timelines. Request information from agents, analyze loss information with strong attention to detail, completing Jaguar® to calculate loss trends.
15% - Issue and cancel policies according to timelines set by regulatory and Company guidelines. Correct or modify policies ensuring accurate and timely processing and interpretation of endorsements and other necessary policy changes. Correct or modify policies by the accurate and timely processing and interpretation of criticisms and unit statistical letters.
Secondary Functions:
5% - Accurately and efficiently process vendor audits and internal audits, by entering final audit results into operating system and making any necessary changes as a result of audit findings.
5% - Complete tasks associated with follow up, including but not limited to, signed applications, loss runs, audit payroll adjustments, membership affiliation confirmation, safety committee letters, etc.
5% - Exemplify the Eastern Way in communicating with agents and coworkers by responding promptly, courteously and professionally to requests for information and telephone inquiries demonstrating a high level of customer service. Maintain, cultivate and develop high quality company-agency and company-client working relationships, communicating with the appropriate medium as necessitated by business needs and company guidelines.
5% - Communicate with Finance Department regarding questions of payments and audits, follow up with agent or insured if necessary and communicate any concerns with the Underwriter. Send notices of cancellation and policy reinstatement letters to our agency partners.
5% - Actively participate in monthly team meetings, training as needed and provide general office support and other projects as assigned. Willingly offer support to other team members as needed.
Knowledge, Skills and Abilities Required:
Bachelor's degree in Business, Insurance, or related field preferred. A high school diploma or G.E.D. and a minimum of 2 years of professional experience is required for candidates without a bachelor's degree. Workers' compensation and insurance industry experience is preferred.
Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
Basic analytical ability, in order to gather data and interpret information; request more information when data is incomplete and prioritize work.
Attention to detail in evaluating policy information and strong organizational skills in establishing priorities, and meeting deadlines.
Ability to communicate effectively and professionally both verbally and in writing with all levels of the organization as well as with outside customers and clients.
Ability to assess the urgency and importance of a situation and take appropriate action.
Here at ProAssurance, we believe our team members are our most valuable asset. We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.
For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.
In order for your application to be complete, the position you applied to requires completion of two assessments - Behavioral and Cognitive. Each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).
Position Salary Range$18.60 - $30.69The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.
