At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.
No Weekends or Holidays
Personal Time that includes Vacation Time, Sick Time & Holidays
Health & Wellness Benefits starting Your First Day
Medical, Dental & Vision Programs tailored to Your Needs
Student Loan Repayment Program
Free ASN to BSN Program through Advance U
Tuition Assistance & Reimbursement Program
Clinical Ladder
Employee Referral Program with Bonuses up to $10k
Certification Support and Pay
Relocation Assistance
Advancement Opportunities
Retirement Savings Program
Employee Assistance Program including free Mental Health
Same Day Pay through Daily Pay
OUR Department:
Family medicine provides care to patients of all ages, from birth through the end of life. The service line is composed of 40 medical practices located across a wide geography spanning 9 counties in Western New York. Practices are located in each of the six PCASI Regions. Practices are a mix of rural, suburban, and inner city populations. Each geography/location carries with it unique factors that are considered when delivering care. Unique populations include the underserved, refugees, homeless, Spanish speaking, and Mennonite to name a few.
SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full-Time
LOCATION: Perinton Primary Care
SCHEDULE: Monday-Friday Days
ATTRIBUTES
2 year degree or equivalent combination of education and work experience preferred
Intermediate computer skills
Excellent customer service and communication skills
RESPONSIBILITIES
Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
Billing & Payments. Collect and process payments when applicable
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $18.00 - $21.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran