Sr User Experience Designer at Ascend Learning, Inc.

Posted in Information Technology 3 days ago.

Type: Full-Time
Location: Burlington, Massachusetts





Job Description:

We Impact Lives Through Purpose-Driven Work in A People First Culture


Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.


Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.


We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.


Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.


WHAT YOU'LL DO


As a Sr User Experience Designer, you will be a key member of the UX/ UI team at a growth oriented, user-focused company. You will work closely with the Product Delivery Team to understand the business requirements and effectively design and conduct user research to understand user needs, and validate prototype designs using wireframes, sketches and interactive prototypes.


WHERE YOU’LL WORK


This position will work a hybrid schedule from our Burlington, MA or Leawood, KS office location. Remote will be considered within the United States.


HOW YOU’LL SPEND YOUR TIME



  • Use strong critical thinking and problem-solving skills to deeply understand complex systems and translate them to intuitive user flows and designs.   

  • Facilitate user-centered design process by conducting research and applying best-practice design principles.

  • Analyze and incorporate quantitative data and qualitative insights into design.

  • Communicate the user experience at various stages of the design process from concept to detailed design, through wireframes, flow diagrams, and prototypes.

  • Collaborate with cross functional team members to iterate on design solutions using design prototyping tools and pattern libraries.

  • Support multiple projects, managing and prioritizing your time accordingly.

  • Lead and execute all phases of our best-practice design process, which includes using strong communication and leadership skills to work with all levels of users, stakeholders, developers and management. 

  • Effectively use influencing, consensus building and conflict resolution skills across all levels of the organization to drive efficient design processes and deliver effective solutions.

  • Guide design team members and other project contributors to determine the right UX activities and deliverables for various types of projects.  


 


WHAT YOU'LL NEED



  • Bachelor’s degree in Information Technologies, Human-Computer Interaction (HCI), Industrial Design OR Graphic/Visual Design field

  • Minimum 6+ years of work in user experience position.

  • Extensive experience leading high-level strategic research and design of complex software systems, web applications and mobile applications. 

  • Extensive experience conducting user testing and user research to gain insights and apply them to the design of complex, data-driven systems.

  • Extensive experience developing best-practice design artifacts and deliverables including workflows, personas, journey maps, wireframes, interactive design prototypes and high-fidelity design mock-ups.  

  • Experience working closely with front-end development frameworks, languages and libraries such as Angular Material, D3/JavaScript, HTML5, CSS, Angular.js, Bootstrap, etc.

  • Experience working with design tools like InVision, Axure, Figma and UXPin.

  • Working experience with WCAG (508) compliance.

  • Working experience with a UI component library with Angular Material and other tools.

  • Knowledge of visual design and best practices of UI.

  • Vertical specialization. Having worked on specialized systems such as adaptive learning, online education, advanced analytics, monitoring etc. would be beneficial as well.

  • Ability to effectively design and conduct user research to understand user needs, and validate prototype designs using wireframes, sketches and interactive prototypes

  • Ability to develop multiple design concepts and iterate quickly with low-fidelity interactive prototypes.

  • Willingness to contribute strongly to development and maintenance of Ascend Learning’s Design System, including visual and interactive standards for component libraries. 

  • Willingness and ability to progress the organization’s user-centered design processes by leading, demonstrating and teaching others through the work you dos

  • Knowledge of and ability to schedule, define, plan and execute user research, including but not limited to: task analysis, creation of user stories, and identification of user behavioral patterns.


 


BENEFITS



  • Flexible and generous paid time off

  • Competitive medical, dental, vision and life insurance

  • 401(k) employer matching program

  • Parental leave

  • Wellness resources

  • Charitable matching program

  • Hybrid work

  • On-site workout facilities (Leawood, Gilbert, Burlington)

  • Community outreach groups

  • Tuition reimbursement


Fostering A Sense of Belonging


We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.


About Ascend Learning


As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.


Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.


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