Description

Kenvue is currently recruiting for:

Senior Manager, HCP Professional Capabilities & Operations

This position reports to the Director, HCP Portfolio Operations

Who we are

At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here .

Role reports to: Director, HCP Professional Portfolio Capabilities & Operations

Location: Kenvue's corporate headquarters is currently located in Skillman NJ, but is scheduled to move to Summit, NJ in or around early 2025.

Travel %: 10%

Pay: Annual base salary for new hires in this position ranges from $113,000 to $195,500. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

What you will do

We are seeking a talented individual to join our North America Professional Marketing Team in Summit/Skillman, NJ, USA as a Sr. Manager, HCP Capabilities & Operations. As the Sr. Manager, HCP Capabilities & Operations will lead a team focused on operational efficiency & effectiveness across our professional marketing & sales teams, working directly with leadership to shape current & drive future capabilities. You will work closely with leadership to shape current capabilities and drive future initiatives. Your responsibilities will include overseeing our Omnichannel marketing capabilities, fulfillment capabilities, and various business analytics to provide insights and recommendations. Additionally, you will be responsible for leading our Professional Hospital selling and operations, including contracting, forecasting, customer relationships, and business analytics. Collaboration with vendors and internal partners in IT, marketing, sales, and supply chain will be crucial in delivering impactful results for the business.

Key Responsibilities

• Leading a team focused on operational efficiency and effectiveness: identifying opportunities and best practices across the HCP brand portfolio, including leveraging synergies and improving performance to better serve healthcare professionals (HCPs) and facilitating knowledge sharing and collaboration within the team to drive continuous improvement.

• Develop strategies and drive their implementation to support, motivate, and reward HCP Sales Teams: in driving HCP Kenvue brand recommendations, inclusive of training programs, compensation plans, and call metrics that align with business objectives.

• Manage the Kenvue hospital business portfolio: and own the Kenvue hospital business portfolio, including forecasting, negotiations, contracts, analysis, sales, and relationship management to ensure the success of the hospital business and drive growth opportunities.

• Lead vendor partnerships for fulfillment and hospital selling model: to optimize services, oversee the budget, and drive efficiencies.

• Provide oversight for Kenvue's omnichannel HCP effort: identifying opportunities to leverage digital channels to broaden the brand reach across multiple HCP specialties for greater impact.

• Optimize sampling logistics to drive stronger HCP brand recommendations: analyzing data and feedback to measure the effectiveness of sampling initiatives and making improvements as needed.

• Lead the team in conducting business analytics: to generate insights and recommendations via data analytics, identifying patterns and trends, and using the findings to make informed decisions and drive strategic initiatives.

• Collaborate with internal and external partners: to troubleshoot business challenges that have a broad impact across the HCP businesses, including troubleshooting issues, finding resolutions, and implementing corrective actions as necessary.

• Collaborate with internal/external partners to troubleshoot and find resolutions when business challenges arise that have broad impact across our HCP businesses.

• Understand, interpret, and respond to the needs of different customer groups, both internal & external.

• Live the Kenvue values & behaviors while bringing the Kenvue promise to life.

What we are looking for

Required Qualifications

• Minimum of a Bachelor's degree in business or a related field; Master's degree is a plus.

• A minimum of five (5) years of progressive experience in sales, CPG marketing, supply chain, and/or project management.

• Proven experience in identifying and implementing business improvements that drive positive business results, utilizing strong analytical and problem-solving skills.

• Demonstrated success in a matrixed environment, with a track record of strong cross-functional collaboration.

• Ability to align the goals of multiple partners while maintaining a customer focus to deliver successful outcomes.

• Detail-oriented with the ability to provide critical thinking and perspectives, including the ability to see the big picture and align with business priorities.

• Strong ability to challenge the status quo by identifying opportunities for improvement and sharing ideas for new approaches.

• Self-starter who can work independently with limited direction and escalate as appropriate, with the ability to effectively manage multiple tasks.

• Excellent verbal, written, and presentation skills.

• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.

• Ability to travel up to 10%.

Desired Qualifications:

• Experience with HCP is a strong plus.

What's in it for you

• Annual base salary for new hires in this position ranges from $113,000 to $195,500. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

• Competitive Total Rewards Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Employee Resource Groups

• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

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