The Financial Intelligence Unit Intern will assist the department with special projects related to compliance with Fraud, Adult Abuse, and Red Flags of Identity Theft. The intern will assist with analyzing information and data to develop strategies to mitigate fraud risks, and assist with alerts and investigations related to fraud, money laundering and terrorist financing.
Essential Duties & Responsibilities
Utilize a variety of software platforms and assist with monitoring alerts for unconventional customer behavior to identify red flags indicative of fraud.
Review reported instances of fraud, assist in prepping investigation documentation, review internal reporting, providing feedback to management.
Assist with investigations, conducting research and reporting on findings.
Analyze fraud trends and work with Fraud Manager to develop strategies to reduce and mitigate fraud losses.
Perform other duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals.
Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Experience
Minimum one to three years of similar or related experience, including preparatory experience.
Education/Certifications/Licenses
High school diploma or equivalent required. Enrolled in a degree program (e.g. Criminal Justice, Intelligence Studies, law or other related field) preferred.
Skills
Excellent communication skills; both written and verbal.
Proficient in Microsoft Excel and willing to further enhance skills. Strong analytical and problem solving skills.
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Able to use database, spreadsheet, word processing and other software programs, to record and maintain records. Able to learn and retain knowledge of local, state and federal laws and regulations concerning civil and criminal remedies for fraudulent check and debit card activities. Able to learn and retain knowledge in depth for all debit card and ATM adjustment functions; to follow Visa and ATM network and customer privacy regulations and to limit potential liability for the organization.
CapFed® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
