Inside Sales Coordinator

Seattle, WA, USA Req #739

Tuesday, July 2, 2024

Company: CB Pacific

About Us CB Pacific Inc. is a manufacturer's representative and distributor firm in the Pacific Northwest. Since 1994, CB Pacific has been providing quality instrumentation and process control equipment to the Aerospace, Oil & Gas, Pulp & Paper, Power & Water Utilities, and Manufacturing business sectors. CB Pacific is proud to represent such firms as GE, Valtek, Yokogawa, MSA, and DeZURIK, to name a few.

Summary
The position will support the Outside Sales team as well as directly engaging existing and
potential customers. The individual should have a strong background in selling technical
products and solutions. They will need to communicate effectively and work in conjunction with
other CB Pacific staff to address customer requirements. We will provide technical support and
training, but we are looking for an individual who can grow into a position of increased
responsibility.

Responsibilities
• Handling incoming inquiries from both end-user customers and the Outside Sales team
• Qualifying inbound sales inquiries
• Providing information about a product or solution
• Determining which components are most suitable in collaboration with senior sales
personnel
• Working with vendors to coordinate technical or sales related tasks
• Generating quotations for products, solutions, and services
• Coordinating with procurement/shipping to determine product availability and shipping
information
• Checking in with customers periodically
• Following up with customer inquiries and quotations
• Managing email and phone outreach campaigns
• Setup customers in CRM
• Receive leads from vendors and enter into CRM as needed. Distribute leads to
salespersons
• Quotes within 24 hours of request
• Orders entered when received
• Acknowledgements to customers as soon as possible

Sales Logic
• Terms and Conditions negotiation as part of the sales process
• Providing Certificate of Insurance to customers as required
• Quotations for customers
• Close Sales orders
• Resale certificates
• Applications for accounts
• Reconcile Commissions

Purchasing
• Prepare and place Purchase Orders for products for customers as required
• Analyze inventory for Economic order quantity
• Manage semi-annual returns for stock rotation requirements

Demo Equipment
• Order demo equipment
• Manage demo equipment

Internal Training Management
• Manage training requirements for on boarding new technical or commercial sales
resources
• Report progress against sales training plans
• Organize Vendor training events for sales and technical teams
• Manage the lists of persons that are to receive training and webinar announcements
from the various vendors

Other
• This position is conducive to remote work; most of the time is spent at the
computer.
• This position's hours are typically Monday through Friday, with some flexibility
based on business and personal needs.
• Every position requires certain physical capabilities. CB Pacific seeks to make
reasonable accommodations that enable individuals with disabilities to perform
essential duties when possible.
• Use Outlook, Teams and CRM as primary communication internally and
externally.

#cbpacific
#FCG-L
#LI-NP1

No Agencies, Please

Other details

• Pay Type Salary