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Admissions Coordinator at Brookdale Senior Living

Posted in General Business 2 days ago.

Type: Full-Time
Location: Greenwood Village, Colorado





Job Description:

Maintains and/or improves the occupancy level and revenue production of the community in accordance with the marketing and business plans. This includes managing the sales/admission process and completing all activities required for an admission. Represents the community and increases awareness through participation in outside events, and professional groups, and manages the business development effort to generate referrals. Partners with management to develop and execute marketing plans and achieve community occupancy goals.Maintains and /or improves the occupancy level of the community in accordance with the marketing and business plans. Utilizes established sales processes, systems, and forms for sales to perform job duties, tracks information, compiles data and reports, and achieves desired community occupancy goals.Manages the sales/admission process by assisting prospective residents, their family members, referral sources and /oradvisors in the decision-making process by understanding their needs and educating them about how the communitys services and programs can meet their needs. Responds promptly to every telephone call, internet or in-person inquiry from all referral sources, prospective residents, and families. Completes the weekly follow-up calls, letters, and tours as defined by the community marketing and business development plan.Coordinates and completes all activities needed for an admission by visiting the prospects home, health care providers, or other location to conduct initial assessments or sales presentations and ensuring that the required forms are completed prior to the move in.Keeps management and other key associates abreast of the status of all prospective move ins. Tracks and records pre-residency steps to facilitate communication.Completes business development sales calls on a weekly basis to meet or exceed the established goals for professional leads as set by the community marketing plan. Contacts sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, retirement communities, clergy, medical insurance providers, and other local community contacts as appropriate.Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about community services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.Effectively manages community inventory and looks for opportunities for increasing revenue and creating other revenue streams.Assists management with resident retention through new resident welcome events, resident referral programs, outside community visits to current hospitalized residents, and other programs as outlined in the marketing plan or by the Regional Sales and Marketing management.Partnerswith management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services.Monitors conversion ratios regarding sales performance and business development calls to direct referral sources and collects and analyzes data to prepare weekly and monthly reports. Provides frequent performance issue information to management.Maintains working knowledge ofpayer sources and utilizes them effectively to maximize revenue.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Voted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityEarly Access to Paycheck with Earned Wage Access is available for Hourly Associates\r\nMake Lives Better Including Your Own.\r\nIf you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.\r\nPart Time Benefits Eligibility\r\n\r\n Medical, Dental, Vision insurance\r\n 401(k)\r\n Associate assistance program\r\n Employee discounts\r\n Referral program\r\n Early access to earned wages\r\n Optional voluntary benefits including ID theft protection and pet insurance\r\n\r\nBase pay in range will be determined by applicants skills and experience. Role is also eligible for monthly and quarterly commission opportunites.\r\nVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.\r\nPlease note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.\r\nTo support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.





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