Job Description:

You have a life. We like that about you.

At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world.  OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows:

Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Coordinator position manages and coordinates accounts receivable activities for and /or coordinates billing, collections, reconciliation to the general ledger. This position closely monitors the aging of accounts receivable and initiates appropriate steps to facilitate collection of invoices from customers.

Responsibilities:

• Follows established processes and internal controls to ensure the appropriate application of payments and billing procedures


• Researches and investigates customer account issues and monitors accounts as appropriate until issues are resolved


• Handles assigned accounts for past due notification and follow-up


• Monitors and controls assigned customer accounts for non-payments, delayed or delinquent payments, and other anomalies


• Responds to inquiries and researches and resolves problems related to transactions


• Process payments (credit card)


• Maintain appropriate records of account information


• Provides excellent customer service


• Works under time constraints to meet specific deadlines


• Ensure attention to detail and keen sense of safeguarding property and sensitive information


• Other tasks as assigned

Qualifications:

• 3-5 years preparing, posting, and recording customer payments and performing collections


• Experience in a multi-currency environment


• Preferred experience with NetSuite

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

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