Earlham College is a Top 100 National Liberal Arts College located in Richmond, IN, a small city that's just a short drive away from several major metropolitan areas including Dayton, Cincinnati, Indianapolis and Chicago.
Richmond and Earlham have a symbiotic relationship. Through research, studies, internships and volunteering, Earlhamites offer Richmond expertise and service as Richmond offers our students the chance to gain valuable, real-world experience. Our community assumes no religious affiliation but follows Quaker principles and practices, which include respect for persons, integrity, a commitment to peace and justice, simplicity, and consensus-based community decision-making. Earlham is committed to and proud of being a diverse and inclusive place most clearly visible in our student body: 20% of our student body are international, coming from 60+ nations in 2022, and 24% are domestic students of color. Faculty and staff also bring tremendous diversity to the College; many have lived and worked outside the United States, and they make a point of drawing on those experiences in their interactions with students. Additionally, Earlham makes it a priority to serve as a safe and welcoming place for LGBTQ+ communities and has a four-star rating on the Campus Pride Index. Our community is characterized by respect for every person and a commitment to social justice. Equity and inclusion are central to Earlham's institutional priorities and our leadership is committed to widening the path to an Earlham education.
Earlham College is seeking an Assistant Registrar and Office Manager to join our team.
Summary:
Earlham College invites applications for a team-oriented individual with excellent communication and organizational skills to serve as a full-time Assistant Registrar. The Assistant Registrar will assist and provide support to the Registrar to ensure the successful and efficient day-to-day operations of the Registrar's Office in the areas of academic records, registration, credential processes, advising, and related activities. Cross-training in all aspects of the Office of the Registrar will be required.
Essential Functions:
Advise and communicate effectively with a diverse faculty and student body regarding academic policies and procedures related to student records.
Provide information and respond to inquiries from students, faculty, parents and the general public.
Provide academic advising assistance to faculty and staff.
Identify, troubleshoot, and resolve student records issues in collaboration with other offices on campus (i.e., Admissions, IT, Financial Aid, Accounting, etc.).
Oversee the management of confidential data contained in student academic records, including, but not limited to, grade changes and name changes; handle sensitive and confidential information in accordance with Federal regulations and institutional requirements.
Process student course registration requests, change of enrollment/information, and other student-related enrollment activities; update student records as documentation is received.
Process change of advisors, major and minor declaration forms, and maintain information in the student information system.
Complete all custom student enrollment verifications and form letters, including loan deferments, letters of anticipated graduation, and degree verifications.
Oversee leave and withdrawal processes and maintain information.
Oversee outgoing transcript requests for current students and alumni via National Student Clearinghouse.
Coordinate process and serve as primary liaison to academic departments and program conveners for senior capstone reporting.
Oversees Spring Awards Convocation.
Manage the Registrar's Office Inbox to ensure all responses to student, staff, and faculty inquiries are complete in a timely manner.
Serve as primary supervisor for student workers.
Participate in Commencement planning and execution. Duties include preparing diplomas and covers; and helping with rehearsal and student line-up.
Work closely with the Registrar to assess projects and tasks within assigned areas; stay up-to-date on industry trends, best practices, and emerging technology; and make recommendations for improvement.
Participate in training and professional development activities.
Other duties as assigned
Qualifications
1-3 years administrative experience in records administration and/or database management (direct experience in higher education setting preferred)
Previous experience working with student information systems, (Ellucian Banner is a plus).
Experience with managing large data sets using spreadsheets Skills and Knowledge
Strong analytical and problem-solving skills, and organization skills.
Strong organization skills with attention to detail and data accuracy.
Commitment to quality customer service and support of student success.
Solid critical thinking skills to understand student and faculty issues
Ability to exercise sound judgment in challenging service situations.
Ability to handle sensitive information and maintain a high level of confidentiality.
Familiarity, and ability to explain FERPA guidelines, and federal and state laws pertaining to higher education.
Effective verbal and written communication skills
Ability to work under pressure, with minimal supervision, and to take initiative
Ability to determine timelines, organize and prioritize projects and tasks, and meet deadlines.
Positive attitude and ability to plan and adapt to change.
Comfort working with technology and ability to learn new applications quickly.
Commitment to serving the needs of a culturally and educationally diverse community.
Ability to work collaboratively as a member of a team
Benefits Working at Earlham:
Medical, Dental, and Vision Insurance*
Company paid Long-Term Disability after 1 year of full-time service*
Basic and Voluntary Life insurance*
Employee Assistance Program*
Campus Store Discount
Free ticket vouchers for Richmond Symphony Orchestra
Wellness Center Free Membership or Discount for eligible employees
Athletic Games-Free entry to all home games
Free entry into most Theatre/Music shows
Tuition Benefits for Immediate Family for eligible employees*
403(b) Retirement* - For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
Many Wayne County Chamber of Commerce member businesses offer discounts to anyone with an Earlham ID
*All employee benefit offerings are subject to employee eligibility per plan documents.
The review of applications will begin immediately and continue until the position is filled.
Cover letter - Please address your thinking and experience with matters of Diversity, Equity and Inclusion, as it relates and specifically pertains to this position.
Resume
List of Three References with Contact Information
Earlham College is an equal opportunity employer committed to building a diverse community, one that reflects the makeup of society at large and that particularly welcomes and supports individuals from groups that have been historically marginalized because of factors such as race, ethnicity, sex, gender identity, gender expression, sexual orientation, socioeconomic class, and physical ability. The College strongly encourages applications from women and people of color. As an institution with a Quaker identity, the College also solicits applications from members of the Religious Society of Friends (Quakers).
