• Accurate project entry and process owner from beginning to end.


• Answering and directing customer inquiries and emails as related to projects.


• Ensure high service and quality standards are met / exceed with all customers.


• Must be self-driven to learn while self-enhancing material knowledge.


• Solution and results driven in fast paced and high volume environment.


• Must excel in delivering and exceeding the customer experience.


• Ability to think strategically and tactically in scheduling customer deliveries and installations.


• Any other tasks assigned by Supervisor.

Experience:

1+ Years customer Service Experience required

Knowledge in a scheduling database and/or construction environment preferred

Skills & Abilities:

High attention to detail

Strong analytical skills

Must excel in delivering and exceeding the customer experience.

Ability to multitask with a high level of accuracy.

Excellent problem solving and organizational skills.

Ability to prioritize and multi-task

Must be able to handle high volume workload

Ability to think strategically and tactically in scheduling customer deliveries and installations.

Benefits:

• Health, dental, vision insurance


• Life/AD&D insurance


• Voluntary Accident Insurance


• 401k with match


• Paid Time Off

Pay Rate:

$21.00 per hour