Posted in Other 2 days ago.
Location: Minneapolis, Minnesota
SPS Commerce is growing- We are searching for a Technical Account Manager (TAM) to join our Community Retail Grocery team. As a TAM you drive confidence in future growth opportunities by maintaining a stable technical solution and ongoing alignment that lay the foundation for business transformation. You will also proactively prescribe enhancements to a customer’s solution utilizing insights and trends.
This is the perfect opportunity for someone to use their technical knowledge, problem-solving capabilities and relationship management skills to elevate the customer experience.
This is a hybrid role based out of our MN office.
Does this sound like you?
The Day-to-Day
The Technical Account Manager positively impacts customer retention and growth while promoting overall operational success, by monitoring customer portfolios within their Customer Success segment, mitigating customer effort and support engagements by providing relevant technical guidance. The TAM advises and advocates for accounts, coordinating with SPS teams to ensure customer needs are addressed.
Education and Experience
Why join SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.
Careers don’t just grow here, they’re made here.
EOE including disability/veteran
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
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PI243125885
Salary: $60,900.00
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