Work Your Magic with us! Start your next chapter and join EMD Electronics.
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
EMD Electronics is seeking a Technical Representative for its North America Field Service team. The Technical Representative will perform installation, warranty and standard repairs of systems that maintain supply of production material utilized in a semiconductor manufacturing environment that makes the chips used in electronic devices such as Smart Phones, LED's, and Flat Screen TV's. This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business.
NA Field Service personnel travel to multiple customer locations or may be assigned to a specific site to provide equipment support. The scope of services may include maintaining the operation, repair of gas / chemical distribution equipment, gas / chemical blending equipment, critical monitoring systems and life safety systems. They will ensure compliance in operation and procedures, emergency preparedness, and drive flawless execution.
Preform pre-task planning and equipment condition analysis prior to starting any work
Empowered to Stop the Job and escalate
Responsible for completion of customer requested tasks
Audit equipment and maintenance areas according to quality and safety standards
Ensure processes and procedures are followed
Report quality and safety issues immediately via the escalation process
Takes ownership of NCE events and the RMA process to address equipment concerns in a timely manner
Complete all Field documentation accurately and submit for invoicing at the completion of the task
Provide solutions to the customer for equipment configuration, maintenance, and operation
Physical Attributes:
80% of walking throughout the facility (5-6 miles per day)
Climbing of ladders up to 12-foot-tall (utilizing fall protection)
Basic lifting (up to 40lbs)
Bending of the knees and overhead reaching
Able to recognize and respond to safety alarms
Be capable of traveling 85% of the time
Who You Are:
Minimum Qualifications:
High School Diploma or GED
1+ years' experience as a Megasys Technician Level III or other Industrial / Semiconductor experience
1+ years' experience with Failure Mode and Effect Analysis (FMEA) experience
Valid US Passport
Valid Driver's License with no infractions over the past 36 months
Preferred Qualifications:
Associate's Degree in a technical field
Understanding of engineering drawings
Ability to analyze and interpret technical information
Basic plumbing and electronic skill sets
Ability to work in a diverse and dynamic environment
Ability to plan and prioritize activities
Good communication and interpersonal skills
Problem-solving skills and Root Cause Analysis (5-Why, Fishbone, 4M, 5M or 6M)
Understanding of Health and Safety practices (Strong OSHA, DOT or COI Experience)
Ability to communicate concisely and accurately from remote locations while traveling
Advanced organizational skills
Awareness of ISO9000 / ISO9001
Understanding of semiconductor manufacturing processes
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html
