Salary: Commensurate with experience and qualifications
Central Texas Farm Credit offers a competitive salary, paid annual leave and sick leave, paid holidays, and a comprehensive benefits package which includes medical, dental, vision and life insurance, 401(k) with employer match, HSA contributions, employee incentive plan, corporate apparel, and much more! We are committed to maintaining a positive work environment that maximizes individual potential for every employee, while motivating and empowering them to provide exceptional customer value. Our association is proud to have attained some of the highest employee engagement scores in our field.
Company Profile:
Central Texas Farm Credit, ACA is a financial institution that provides loans for agriculture, agribusiness, as well as farm and ranch real estate. We are headquartered in Early and have seven branch offices located in Brady, Early, Coleman, Comanche, Haskell, San Angelo, and San Saba which service 20 counties in central Texas. We have been part of the Farm Credit System, the national source of financing for agriculture and rural America, for more than 100 years and have total assets in excess of $650 million.
Job Purpose and Scope:
The primary scope of this position is to support business development efforts by providing excellent and knowledgeable customer service as a first line of customer contact either by in-person contact or telephone support. Additionally, this position will perform loan administration, content management, and other office administration on a daily basis.
Essential Functions:
Answer and route incoming calls, greets vendors, customers, and other visitors.
Provides excellent customer service on a routine basis by answering customer inquiries and resolving customer issues and concerns.
Administers electronic loan file processes for the branch office.
Maintains knowledge and demonstrates ability to use IT systems used in lending and office administration.
Collects loan payments and performs related tasks required to service loans.
Operates a variety of standard office equipment, which may include computers, paper shredders, telephones, photocopiers, fax machines, and scanners.
Assists lending staff with loan workflow management.
Summary of Desired/Required Education and Experience Requirements:
High school graduate or equivalent, minimum of one-year experience in customer service and/or general office/clerical area.
Strong work ethic that supports a willingness to handle multiple tasks with efficiency and accuracy.
Excellent oral and written communication skills
General knowledge of office equipment and systems, and records management.
If you meet the minimum qualifications and wish to be considered for this position, please apply through the link at the bottom of this job posting.
This position is currently open and will close upon filling.
At the sole discretion of Central Texas Farm Credit, individuals with less than minimum experience requirements may be considered with the position adjusted to a commensurate title.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.
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Career Listings
Visit our online employer center [centraltexasfarmcredit.com] for current career listings.
As referenced by our outstanding employee engagement scores, Central Texas Farm Credit is a great place to work! Our employees are passionate and committed to serving both rural Texas and each other.
We seek highly motivated people who foster the core values behind who we are, how we work and how we treat others - with commitment, trust, and value. We cooperate and care for our members and employees with family-like respect and appreciation.
