Posted in General Business 2 days ago.
Type: Full-Time
Location: Houma, Louisiana
Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.
The Plumbing Warehouse is one of those trade names and is looking for a Operations Leadership Trainee at their Houma, LA location.
Are you enthusiastic, dependable, and goal-oriented?
Do you like to interact with people and build relationships?
THE OPPORTUNITY
Hajoca is looking for an Operations Leadership Trainee . The Operations Leadership Trainee, through "hands on training" and "day-to-day" mentoring, will learn and master all Profit Center operations and administrative functions and develop the necessary skills to be a successful Profit Center leader.
Job Duties
Assigned Duties and Specified tasks : Operations Manager
Areas of Responsibility:
The Operations Manager ensures that all business operations are being conducted in the most efficient, effective, and profitable manner. You analyze and manage the processes used in all aspects of the Profit Center's business, solve problems as they arise, and continually investigate the possibility of productivity improvements. The Operations Manager implements process changes and effectively trains teammates.
Creates Process:
Develops People:
Leading a Team of Teams:
The Operations Manager provides organizational level and tactical level leadership to all teammates in this Profit Center. By developing and improving all operations processes, he leads the operations teams to better outcomes and increased profitability.
The Operations team consists of Receiving, Shipping, Drivers and Will Call. Each team should have an assigned leader, who should be driving that business segment to achieve better outcomes while servicing the customer base. Translating business requirements into actionable instructions falls on the operations manager and the leaders who report to him.
Leader selection of operations teams is decided and assigned by the Operations Manager. Clear expectations and performance measures must be delivered and received by the assigned leaders. Complete comprehension of instructions is the responsibility of leader delivering the instructions, therefore clear communication of instructions, standards, and performance measures will be critical to your success. When responsibility disputes or confusion arise between teammates or teams, the Operations Manager decides the best way forward and provides his decision and clear guidance to the teammates in question.
Lead and develop the Inventory Manager
The Inventory Manager and Operations Manager work as a team. The inventory manager's efforts support the Operations Manager's goals and priorities.
The Operations Manager Identifies and assigns tasks to the Inventory Manager that are within the scope of his responsibilities. Define performance measures for the Inventory Manager based on your own assessments.
Quality Control:
The operations manager ensures high quality service is delivered to our customers from all members of the team. He owns the last mile of all sales transactions through the actions and efforts of his teams. When customer satisfaction can be improved, he finds a way to achieve the requirement.
Order Fulfillment:
Logistics and Distribution Quality Control:
Vendor and Customer relations:
The Operations Manager supports and engages in vendor and customer relationships. As a senior leader in the business, the operations manager makes recommendations to the PCM based on vendor performance and customer behavior. In the absence of the PCM and assistant PCM, the Operations Manager must be prepared to run every aspect of the business and make decisions that support profitability goals.
While not a member of the sales team, the operations manager performs sales functions when required and supports sales calls and customer negotiations. He speaks with authority in the areas of cost to serve, operational limitations and capabilities, and inventory allocations.
The Operations Manager can authorize customer credits for service shortfalls or poor teammate performance and action customer rebates. Sales that require manager override, can be approved by the Operations Manager.
To learn more about this career opportunity, please visit www.hajocacareers.com . Here you can see a message from our president, meet current trainees and read a current trainee's first-hand account of being in the Management Development Program.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.
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