Posted in Other 2 days ago.
Type: Full Time
Location: Salt Lake City, Utah
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
You'll be joining a centralized Benefits team that is focused on the Americas region (US, Canada, Mexico, and Costa Rica) and sits within the Org Success and Total Rewards function. Workday has made significant investments to support our employees and their families through integrated programs across our pillars of benefits: Physical, Financial, Mental, and Social-Flex. At Workday, our People & Purpose (HR) team innovates & applies contemporary talent and leadership practices that build high performing teams; enables leaders to operate at scale; and amplifies our employee first culture.About the Role
This is an individual contributor role on the Americas Benefits team, partnering closely with cross functional stakeholders to ensure robust and holistic program management, execution, and support for employees in the Americas region (US, Canada, Mexico, and Costa Rica). As a Program Manager assigned to Absence Programs, your key responsibilities will be to:
Manage and develop best-in-class programs that amplify Workday's culture and enhance the experience for all Workday employees
Contribute individually and as part of a successful team that drives constant improvement and innovation to ensure a positive experience for employees
Partner with vendors to ensure that in-scope services are delivered in a quality and responsive manner
Liaise with cross-functional teams to identify and prioritize opportunities for improvement and collaboration to meet internal business needs
Analyze data from various sources, find trends, and create actions plans and proposals based on findings
Hold vendors accountable and develop productive and respectful relationships
Actively monitor the effectiveness of new and existing programs and recommend changes as needed
Ensure compliance with all state, provincial, and federal regulations
About You
If you are a creative and innovative thinker, capable of taking a vision and putting it into action and are willing to challenge traditional ways of providing absence programs, with experience managing multiple stakeholder demands in a lightning-fast and constantly evolving environment, we'd like to talk to you.
You're customer centric: You keep the employee experience at the forefront of everything you do. You're able to navigate between the two worlds of user experience and compliance, and you never sacrifice one for the other.
You're a builder: You know how to create brand new processes/programs from scratch. If there is no map, you become the cartographer.
You're inclusive: You recognize the power of diversity. You believe in a supportive and inclusive workplace, where everyone feels valued and included.
You're collaborative: You can manage multiple stakeholders. You pull together the right people to deliver the efficient outcome. You get things done by working both with and through people. You don't need to be someone's direct manager to influence work.
You know benefits administration from hands-on experience gained through either in-house program delivery, or from your prior positions at a benefits outsourcing company. You have previously operated and succeeded in this type of benefits delivery model.
Basic Qualifications
Expert level benefits knowledge of all absence programs (time off, leave of absence, paid sick time, disability, and holidays) across the Americas region
General benefits knowledge including but not limited to health, retirement, pension, spending accounts, voluntary, and ancillary plans
Deep understanding of legal requirements and compliance activities required in Americas region
Excellent customer service skills with a consistent focus on employee education, advocacy, and program promotion. Ability to communicate both in person and through written correspondence (Slack, ServiceHub, email, etc.)
Expertise in Workday benefits administration functionality and use, and able to effectively troubleshoot sophisticated workflows and resolve issues quickly
Additional Qualifications
Experience in a large high volume, fast paced environment, tech industry strongly preferred
Intermediate proficiency in project management and productivity tools (Outlook, G Suite, Zoom, etc.)
Bilingual (English + French or Spanish fluency) a plus
Able to collaborate with and provide support to other benefits team members as needed, including being available and responsive through Slack, email, and attend meetings as appropriate.
Skilled at developing strong working relationships and collaborate with a cross-functional group of partners and stakeholders
Ability to adapt and drive improvements and continuously simplify processes in ways that enhance workmate experience while meeting compliance and legal requirements.
Comfortable navigating ambiguity, uncertainty and change.
Highly organized, outstanding time management and task prioritization abilities
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.GA.Atlanta
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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