The supporting General Manager is responsible for the overall performance of the distribution center, including warehouse operations, customer service, office operations, finance and IT. The position has direct leadership accountability for their staff and strives to build effective teams through planning, organizing, and directing all office and warehouse activities. The General Manager assists senior management in establishing warehouse performance objectives and is accountable for achieving these objectives. The supporting General Manager is responsible for coverage of other General Managers within the network, travel is required for the role.
RESPONSIBILITIES
Responsibilities:
Operations -Ensures development of systems and procedures for operating and managing physical facilities. Meet or exceed company and client KPI expectations with regard to inventory, shipping, receiving and process quality standards. Establish a continuous improvement program to drive productivity, reduce cost and drive a safe and more efficient work place.
Labor Management - Directs warehouse management team; develops and maintains a productive work team; creates programs to coach, counsel and discipline staff members; implements effective evaluation system to assist on effective performance management.
Information Technology - Working knowledge of LMS, WMS & YMS. Ensures the creation and functionality of necessary information technology, including systems and reports, to meet company objectives and facilitate efficient operations.
Customer Service - Maintains appropriate contact with customers and responds to requests; assures that customers receive excellent warehouse and administrative support; assists in establishing customer service standards for all accounts.
Financial Management - Full P&L responsibility. Develops and recommends an annual operating budget; manages a system of controls to ensure that service levels and financial performance goals are met; assures that all accounts achieve pre-determined profit standards.
Equipment & Facilities - Procures equipment and facilities required to assure efficient operation; develops programs for maintaining company standards of safety, sanitation, maintenance, security and housekeeping.
QUALIFICATIONS
Qualifications:
Minimum Qualifications
5+ years of supply chain experience with some exposure to the 3PL industry.
Warehousing/Distribution Center experience with multiple channels of business in a high tech vertical
Demonstrated leadership qualities and ability to motivate a team.
Must have a thorough knowledge of the key metrics that drive our business and how to develop those that are not in place.
Excellent negotiating skills.
Demonstrated continuous improvement skill set.
Complete understanding of a P&L, financial drivers of the facility, and profit margins.
PC skills: MS Office (Excel, Word, PowerPoint, Access, Outlook, Project).
Strong analytical skills - data driven with the required ability to explain complex issues, present alternatives, and influence others to reach the optimal solution.
Four-year college degree in Business or related field required. Logistics and/or Industrial Engineering Degree preferred.
75% travel required for the role.
Key competencies
Strategic and Commercial thinking
Attracting and developing talent
Driving People Performance
Working & Managing as a Team
Judgment & Decision Making
Innovation & Continuous Improvement
Operational Excellence
Business & Technical Skills
Customer Driven
Building Relationships & Networks
Communicating & Influencing Others
Ethics & Integrity
The typical starting salary range for this position is: $88,130 - $125,900.
The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.
Candidates are eligible for the following benefits:
• PTO • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • 8 paid holidays • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program
ABOUT US
MAKING THE IMPOSSIBLE, POSSIBLE
APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.
AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.
EEO Statement for US-
The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
