Develop a deep understanding of OPN's business processes and technology platforms.
Craft well-constructed technical user stories based on business goals, developer feedback, and personal expertise.
Prioritize and manage feature backlogs and maintain monthly and quarterly development roadmaps.
Participate in the QA of new features to ensure they meet quality standards and user expectations.
Coordinate User Acceptance Tests with stakeholders and end-users.
Promote end-user adoption of new features and platforms.
Work together with OPN's data analytics team to build a robust reporting and analytics platform.
Develop and nurture relationships with internal and external stakeholders.
Serve as a subject matter expert on functional aspects of OPN's technology platforms.
Gather and analyze data points to determine how products are performing and where they can be improved.
Maintain documentation regarding various projects, processes, and operations.
Assess and recommend options for business process improvements.
Qualifications:
BA/BS in MIS, Computer Science, Business or equivalent working experience.
At least 2 years of experience working in a Business Analyst or Business Systems Analyst role in the healthcare industry.
Ability to effectively communicate with key stakeholders and end-users.
Experience translating end-user business requirements and processes into functional and technical specifications.
Experience acting as a liaison between stockholders/clients and off-shore software development teams.
Resourcefulness and ability to devise creative solutions to business problems.
Excellent communication and leadership skills.
Strong background documenting technical requirements, business processes, and workflows
Hands-on expeirnece conducting user acceptance testing (UAT) and gap analysis for software applications.
Expeirnece supporting customer facing applications (out of the box or custom built) in the healthcare industry.
Familiarity with software applications that support the healthcare industry (i.e., Claims Adjustments, Medical Billing, and Process Authorization)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
