Position: Shipping Clerk/Customer Service Rep.


Working Hours: 7:30am-3:30pm, with flexibility required for start times between 6am and 8am. This is important and must be taken into consideration.


Total Hours: 40 hours.


Job Responsibilities:


- Organizing carriers for freight forwarding


- Scheduling trucks, dispatching, and coordinating with customers


- Making pickup arrangements with carriers specified on the Bill of Lading (BOL)


- Matching customer needs with available resources


- Negotiating rates with carriers


- Providing customer service to shippers and carriers


- Completing bill of ladings


- Estimating weight and calculating shipping costs


- Maintaining a safe and clean work environment


- Completing various miscellaneous duties as directed by management


Requirements:


- Two or more years of experience as a shipping clerk in a fast-paced shipping environment


- Experience with UPS/FEDEX online software, or excellent written and oral communication skills


- Basic math skills


- Experience working with FedEx and UPS shipping


- Effective planning and organizing skills, with the ability to handle multiple tasks


- Proficient in PC skills (Microsoft Word, Excel, Powerpoint)


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.