Provide administrative and operational support for the manager's book of business.
Assist Insurance managers with onboarding new clients, including gathering necessary information and documentation, generating documents, helping with claim reporting, and recommending additional coverage as needed.
Resolve client account issues.
Deliver customer service with a customer-centric approach.
Use basic knowledge of insurance products and refer to available resources for product-related questions.
Pre-qualify and analyze future client needs, recommending appropriate coverage.
Assist in departmental projects, such as process improvement and the creation and implementation of procedures.
Requirements:
At least 1 year of professional office work experience in roles such as admin support, sales support, or customer service.
Familiarity with standard concepts, practices, and procedures in the insurance industry is preferred and required for higher pay.
Experience in Commercial Lines Insurance is preferred and required for higher pay.
Proficiency in Microsoft Office Suite.
Ability to rely on experience and judgment to plan and accomplish goals.
Serve as a subject matter expert in one or more functional areas within the department.
Capable of working independently and collaboratively.
Strong organizational and time-management abilities.
Excellent communication and interpersonal skills.
Additional Info:
Schedule: Monday-Friday 8:00am- 5:00pm
Location: 100% in office
Pay: $22-$29/hr (Depending on experience)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
