POSITION SUMMARY:


Coordinate sales activities with direction from RVP/ADS. Project coordinator will support salesman and customers by performing the following duties.


ESSENTIAL DUTIES AND RESPONSIBILITIES:


Provide sales data for market territory, and customer feedback.


Coordinate pricing a quoting of projects through Quick Quote and maintains quotation file. Includes following up on provided quotations to customers.


Interface with Operations, Engineering, Customers, & Sales Team regarding order processing scheduling and field sales.


Coordinate/assist in customer payments, credits, and account receivables status.


Provide direction to CSR's, operations, and customers communicating order status and project delivery.


Maintain an organized SOV process for indicated projects, insuring billing is in line with Dayton Superior standards.


Maintain and support sales team with an inside sales customer base.


Provide accuracy of deliveries to customers and sales based on estimated delivery dates. Ensure product knowledge of production and delivery schedules.


Keep account activities and literature up to date.


Coordinates and performs customer training sessions.


Develop and maintain relationships with Contractor Direct and Dealer Customers.


Investigate and resolve customer problems.


QUALIFICATIONS:


EDUCATION/EXPERIENCE:


Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Must possess construction/distribution sales experience.


OTHER SKILLS AND ABILITIES:


Customer Service - Manages difficult or emotional customer situations; Responds to requests for service and assistance; Meets commitments.


Interpersonal Skills - Focuses on solving conflict.


Oral Communication - Listens and gets clarification.


Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.


Teamwork - Balances team and individual responsibilities; Supports everyone's efforts to succeed.


Planning/Organizing - Prioritizes and plans work activities.


Professionalism - Approaches others in a tactful manner; Reacts well under pressure.


Initiative - Takes independent actions and calculated risks.