The work we do matters!




Hiring Agency:

Labor - Agency 23



Location:

Omaha Job Posting



Hiring Rate:

$23.110



Classification Salary Range:

$23.11 - $34.07



Job Posting:

JR2024-00007373 UI Field Representative (Open)



Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):



Job Description:

The Department of Labor has a great opportunity to join the Unemployment Insurance (UI) Tax Division as a UI Field Representative and perform employer payroll verifications, status investigations, examine wage discrepancies in compliance with the Nebraska Employment Security law, and perform unemployment insurance denial and payment claim reviews to ensure unemployment insurance benefits have been appropriately granted or denied and allocated properly.


Successful candidate will be required to complete and pass a Federal Background Check.


Look at what we have to offer!


• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment


Location: 1313 Franam Street, Room 200, Omaha, NE
Schedule: 8am-5pm; Monday-Friday


Examples of Work


• Status Investigations: Investigate employment status and determine employer liability to the Unemployment Insurance Tax Laws. Determine appropriate type of account transfer and initiate actions. Investigate business status (bankruptcy, discontinued operations, and corporate dissolution). Investigate claims of independent contractor status. Write reports.


• Verify Employer Records: Resolve discrepancies between federal reports and state reports. Determine accurate payroll figures. Verify employer records when account is terminated to verify no payments are being made for services. Conduct payroll verification audits to preserve the integrity of the system. Conduct in-house verifications from information gathered and collected from employers. Initiate audit action when errors or fraud are suspected. Utilize laptop computer in Microsoft Windows Seven Enterprise environment, utilize Excel, Word, Access Laptop Audit Process and Outlook E-Mail applications.


• Collections: Collect delinquent employer report forms. Collect delinquent taxes and interest due. Conduct investigations to locate an employer when others have been unable to locate them. Negotiate payment plans with employers. Research property records to determine property ownership for replacement of real estate liens.


• Wage Record Investigations: Review employer records and determine accurate wage credits to which claimants are entitled. Interview claimants to determine employment dates and wage payments.


• Advisory: Advise employers, attorneys and accountants concerning all phases of the Employment Security Law. Assist employers in completing forms, computing voluntary tax payments and rate computations. Fields questions for other taxing authorities and refers employers to appropriate sources for action.


• Job related travel is required.



Requirements / Qualifications:




Minimum Qualifications: Post high school coursework/training in public or business administration, finance, accounting, social/behavioral sciences or related field OR two years' experience in employment services, unemployment insurance or human services with responsibility for interviewing; analyzing and/or evaluating data to draw conclusions; assessing documents and records; or performing accounting functions with direct public contact.



Preferred Qualifications: Post high school education to include communications, speech and psychology. Three years' experience in fields such as accounting, bookkeeping, credit or financial institutions. Experience working in a regulated environment or working with the public to resolve problems or collections. Experience with personal computers, specifically operating Microsoft 11 Windows Enterprise environment with Excel, Word, Access, and Outlook E-Mail applications. Must be able to lift and transport laptop computer. Spanish/English bilingual skills preferred.



Other: Must have a valid driver's license or the ability to provide independent authorized transportation. Successful candidate will be required to complete and pass a Federal Background Check.



Knowledge, skills, and abilities



Knowledge of: Nebraska Employment Security Law, Microsoft Office Excel, Work, Access, Outlook.


Ability to: interpret, explain guidelines pertinent to the Nebraska Employment Security Law; interact with people of varied socio-economic levels to maintain working relationship; read and understand directives; follow oral or written instructions; communicate effectively with others at all levels; maintain regular and reliable attendance.






Benefits



We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.


Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefits



Equal Opportunity Statement



The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.



Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.