The Restaurant Server is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the foodservice venues of the hotel. The Server sets-up, services, and breaks down the food and beverage areas where they are assigned ensuring a high level of quality, consistency, and service.
Job Description
Fundamental Requirements:
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
Have a thorough knowledge of menus and current specials in applicable outlets.
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
Pre-bus all tables removing soiled dishes after each course.
Be familiar with the operation of the P.O.S system.
Perform cashiering functions by closing checks and preparing end-of-shift paperwork.
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
Ensure that tables and side stands are kept stocked, tidy and clean.
Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
Break down trays of soiled dishes and linen in the dish room according to established standards.
Answer the telephone according to standards.
Consistently upsell food, beverage, and promotional items to guests.
Be familiar with fire extinguishers, locations and know how to use them.
Receive and deliver food and beverage orders and collect payment.
Ensure overall guest satisfaction.
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:
Flexible and long hours are sometimes required.
looking for AM and PM
Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
