The Accounts Receivable Specialist is responsible for the resolution of any unapplied transactions, reconciling invoices and payments on a timely basis. They focus on the collection of payments from delinquent accounts and ensure timely resolution of customer billing issues.
Responsibilities
Document all follow-up information and correspondence in the credit and collection efforts, preparing aging reports and maintaining current status on all AR open accounts
Investigate delinquent accounts and contact customers to collect payment as expeditiously as possible
Monitor expected customer payment dates and make allowanced with management approval and further examination of customer payment plans, history and credit line
Verify discrepancies and resolve any billing issues; perform account reconciliations
Work collaboratively with accounts payable and other accounting staff to ensure accuracy in financial transactions
Summarize receivables by maintaining company accounts, verifying totals and preparing assigned reports for distribution to Firm leadership
Monitor accounts to identify trends and outstanding receivables
Work with the finance and accounting team to develop strategies maximizing efficiency and effectiveness of AR policies and procedures
Fundamental bookkeeping knowledge and experience to assist with month end closing and accounting
Hybrid working environment from home and regular office duties required
Pick up mail from the post office
Process all incoming mail
Process outgoing mail and verify advertising manifest for roll mail reporting
Payment processing including preparing payment recaps, and keying payments to the proper accounts
Prepare daily bank deposits
Assist in the implementation of new financial systems and processes
People Management/Relationships
Take initiative to be a team player (seeks out opportunities to help others)
Develop loyalty and trust with team
Proactively and effectively communicate information regarding status issues to team members
Hold self accountable for assigned work; seek continuous feedback to learn and develop in role; open to innovative ideas and suggestions
Additional Job Description
Required Skills
Excellent organization skills and strong attention to detail
Multitasker with the ability to prioritize work accordingly
Excellent verbal and written communication skills with strong client service focus
Strong analytical and interpersonal skills
Ability to work autonomously under the pressure of tight deadlines and multiple priorities
Education, Experience and Certifications
Associate's degree in Accounting or related field preferred, High School Diploma or equivalent required
2+ years’ experience in an accounting role with a focus on accounts receivables/billing preferred, solid understanding of debits and credits
Excellent customer service skills with strong written and verbal communication skills
Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint); ability to manage spreadsheets with large sets of data
Knowledge of media companies and furniture store a plus
Knowledge of various ERPs a plus (including SAP, SBS, FROG, Oracle, Intacct, NetSuite, Naviga)
Conscientious about timeliness of assignments and quality/accuracy of work produced
Open to new challenges, solution-oriented and willingness to learn
